Teams plug in for Outlook will not stay enabled

Question

The Teams plug in for Outlook will not stay enabled , you can see the share to teams button on the e-mail ribbon but it disappears when you select the calendar.

I have uninstalled Outlook and Teams , I have reregistered the DLL, I have set the load behavior for the fast connect plugin to 3 ,I have checked the registry . I have closed out of both and performed a quick repair and an online repair , Colleague uses CRM as well on the same laptop .

Answer 1

Hi @Silva, Cory (CW),

Welcome to Microsoft Q&A Forum!

Thank you again for sharing the details of your troubleshooting steps. I really appreciate the effort you've put into resolving this.

I just want to make sure I’ve understood your concern correctly: You’re seeing the “Share to Teams” button in the Mail tab of Outlook, but when switching to the Calendar tab, the button disappears and it seems like the plug-in is not staying enabled.

If that’s the case, I’d like to clarify that this is actually expected behavior. The “Share to Teams” button is designed specifically for sharing emails into Teams, and it only appears in the Mail view of Outlook. When you're in the Calendar view, that button won’t be visible not because the plug-in is broken, but because it’s not intended to be used there.

In the Calendar view, if your goal is to create or share a Teams meeting, the correct button to use is “Teams Meeting”. This adds a Teams link to your meeting invite and allows participants to join via Teams.

Here’s a quick summary:

Feature		Appears In		Purpose
Share to Teams		Mail tab		Share emails to Teams
Share to Teams		Mail tab		Share emails to Teams
Teams Meeting		Calendar tab		Add Teams link to a meeting

So it sounds like the plug-in is working as expected. It’s just that the two buttons serve different purposes and appear in different contexts.

If I’ve misunderstood your situation or if anything is unclear, please feel free to let me know. I’d be happy to revisit it with you.

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