MFA 2 factor

Damian Roach 0 Reputation points
2025-06-20T17:40:30.0433333+00:00

I have one user that every time they log into their 365 they are requied to install and use 365 authencator. I have this turned off for all users . I have to reset her mfa for her to get around having to install the app please help

Microsoft Security Microsoft Authenticator
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  1. NoOneCan 1,055 Reputation points Volunteer Moderator
    2025-06-22T09:40:58.34+00:00

    You may open a online support ticket via the admin center for further assistance. See https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide#online-support

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