Azure Event Grid fails with 500 Internal Server Error when trying to create an Event Grid channel

Question

Azure Event Grid fails with 500 Internal Server Error when trying to create an Event Grid channel

Roisin Dai 20

Status code 500, "{"error":{"code":"InternalServerError","message":"The operation failed due to an internal server error. The initial state of the impacted resources (if any) are restored. Please try again in few minutes. If error still persists, report 3cfe605e-be30-4b3d-ac6c-2777f793e403:6/23/2025 8:20:58 PM (UTC) to our forums for assistance or raise a support ticket ."}}"

I am getting this error when trying to create a channel using createOrUpdateWithResponse. I'm able to create a channel from the Azure portal without errors. Any help is appreciated!

Ranashekar Guda 2,825 Reputation points Microsoft External Staff Moderator

2025-06-23T22:26:01.0166667+00:00
Hello @Roisin Dai,
The 500 Internal Server Error you're encountering when trying to create an Event Grid channel using the createOrUpdateWithResponse method indicates that there was an internal issue with the Event Grid service. This error can occur due to various reasons, including temporary service disruptions or issues with the request being sent.

Since you mentioned that you can successfully create a channel from the Azure portal, it may be beneficial to check the following:

As the error message suggests, internal server errors can be transient. Waiting a few minutes and trying again may resolve the issue.

Ensure that all parameters being passed to the createOrUpdateWithResponse method are correct and match those used in the portal.

If you have access to logs or monitoring tools, check for any additional error messages or details that could provide insight into what went wrong.

Hope this helps. Do let us know if you any further queries.
Roisin Dai 20 Reputation points

2025-06-24T01:33:02.45+00:00

this is fixed, I made an error constructing the EventTypeInfo.

Accepted answer

0 additional answers

Your answer

Ranashekar Guda 2,825 Reputation points Microsoft External Staff Moderator

2025-06-23T22:26:01.0166667+00:00

Hello @Roisin Dai,
The 500 Internal Server Error you're encountering when trying to create an Event Grid channel using the createOrUpdateWithResponse method indicates that there was an internal issue with the Event Grid service. This error can occur due to various reasons, including temporary service disruptions or issues with the request being sent.

Since you mentioned that you can successfully create a channel from the Azure portal, it may be beneficial to check the following:

As the error message suggests, internal server errors can be transient. Waiting a few minutes and trying again may resolve the issue.

Ensure that all parameters being passed to the createOrUpdateWithResponse method are correct and match those used in the portal.

If you have access to logs or monitoring tools, check for any additional error messages or details that could provide insight into what went wrong.

Hope this helps. Do let us know if you any further queries.
Roisin Dai 20 Reputation points

2025-06-24T01:33:02.45+00:00

this is fixed, I made an error constructing the EventTypeInfo.

Answer 1

Ranashekar Guda 2,825 Microsoft External Staff Moderator

Hello @Roisin Dai,
I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to "Accept " the answer.

Issue: Azure Event Grid fails with 500 Internal Server Error when trying to create an Event Grid channel.

Solution: An error constructing the EventTypeInfo.

Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

Ranashekar Guda 2,825 Reputation points Microsoft External Staff Moderator

2025-06-25T17:05:47.88+00:00

Hello @Roisin Dai,
I'm glad to know that the issue has been resolved. Feel free to review the solution and accept the answer so it can help other community members who are facing the similar issue.
Ranashekar Guda 2,825 Reputation points Microsoft External Staff Moderator

2025-06-26T17:22:04.3666667+00:00

Hello @Roisin Dai,
I'm glad to know that the issue has been resolved. Feel free to review the solution and accept the answer so it can help other community members who are facing the similar issue.

Share via

Azure Event Grid fails with 500 Internal Server Error when trying to create an Event Grid channel

0 additional answers

Your answer