RDP constantly reconnecting

Question

For months I have been using RDP by connecting into my customer's network to carry out some work.

5 days ago the RDP starting losing it's connection, and subsequently reconnecting successfully. Now it is so frequent that it is tough to use and I'm left to try to figure out what is wrong.
I have noticed that if I just leave the RDP window open it doesn't happen, but when I start to work it'll constantly try to reconnect.

I have uploaded a section of the logs showing a sequence of RDP disconnecting then reconnecting.

I am on Windows 10 Pro, 10.0.19041.

56681-logs.txt

Answer 1

Hi,

Please check on the remote PC if there is group policy to set the RDP transport protocols as "Use only TCP". If so, please change it to "Use both UDP and TCP".
Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Connections

Thanks,
Eleven

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Answer 2

Hi,

Please read "Remote Desktop Client Troubleshooting: Disconnect Codes and Reasons" and check event logs to find the disconnect reason.
https://social.technet.microsoft.com/wiki/contents/articles/37870.remote-desktop-client-troubleshooting-disconnect-codes-and-reasons.aspx

Thanks,

Eleven

If the Answer is helpful, please click "Accept Answer" and upvote it. Thanks.

Answer 3

@cs_cadguy I am having a similar issue now. Did you find the solution?

Thank you!