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I wish to re-install Microsoft Office 2024 professional but cannot find evidence of purchase

I purchased on online download of Microsoft Office 2024 Professional recently and I have a product key. However it does not appear in my Microsoft account and I wish to re-install it. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-07T22:32:33.3633333+00:00
Brian Reddish 0 Reputation points
commented 2026-11-08T19:01:37.46+00:00
Brian Reddish 0 Reputation points
4 answers

Broken Right Click Start menu on Windows 11

Today, when I right click on the Start Menu icon on the Taskbar, normally, it will display a list of Windows configuration tools, such as Disk Management, Powershell, Shutdown, CMD, Device Manager, Task Manager, etc. Now, it just shows a blank box. I did…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2021-11-02T04:16:30.9+00:00
Blue 36 Reputation points
commented 2026-11-08T19:01:23.2033333+00:00
Alexander Dydula 0 Reputation points
4 answers

550 5.7.1 Message rejected: Message lacks SPF/DKIM/DMARC Auth Records

About 50% of my clients that have emailed me since yesterday are getting the message 550 5.7.1 Message rejected: Message lacks SPF/DKIM/DMARC Auth Records (AS9031519) [TY2PEPF0000AB8A.apcprd03.prod.outlook.com 2026-11-06T19:53:27.630Z…

Outlook | Web | Outlook.com | Email
asked 2026-11-06T20:04:19.21+00:00
jlccleo 5 Reputation points
answered 2026-11-08T18:59:48.6766667+00:00
M S 0 Reputation points
1 answer

Incoming emails rejected – Error AS9031519

I am experiencing problems receiving emails on my Hotmail account. Senders are receiving the following error when trying to email me: 550 5.7.1 Message rejected: Message lacks SPF/DKIM/DMARC Auth Records (AS9031519). My mailbox storage is not full, I…

Outlook | Web | Outlook.com | Email
asked 2026-11-08T18:23:47.72+00:00
JW 0 Reputation points
answered 2026-11-08T18:59:37.6766667+00:00
EmilyS726 278.8K Reputation points Independent Advisor
1 answer

Cant put pc pin its usine old email

I cant login to my pc i did a bios update when i go to put my pin it tells.me the computer sécurité changer and i née to loin again to my email. But i lost that email 2 years ago so i cant do nothing with my pc. was wondering if Theres a way to remove…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-08T18:58:06.6633333+00:00
patrick G.D 0 Reputation points
answered 2026-11-08T18:58:55.6133333+00:00

AI answer

2 answers

Restoring deleted files

I did not realize microsoft could remotely delete files that were saved onto my own computer- now I know. I deleted files from onedrive in order to use my email (storage was full but I don't use onedrive, it was just automatically taking all my stuff). …

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-06T20:55:42.85+00:00
Nicola Urquhart 0 Reputation points
edited a comment 2026-11-08T18:58:31.3+00:00
Nicola Urquhart 0 Reputation points
0 answers

How do i cite and mention Office 2021 in a paper?

Hello, I am writing a paper for my university that will be posted in a public online repository (my work is purely non-commercial). I own a license for Office 2021, and using Excel and PowerPoint, I made some graphs and diagrams using my data to include…

Microsoft 365 and Office | Other
asked 2026-11-08T18:57:36.9066667+00:00
Anonof-4477 0 Reputation points
1 answer

Outlook will not load. Windows 11 Outlook classic, Microsoft 365

Outlook will not load this morning. Not changes prior. "Sign in via Google failed. Your account needs attention, please sign in to your account share accounting (Sign in via browser). Send Receive Error.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-08T18:56:42.64+00:00
Roger French 0 Reputation points
answered 2026-11-08T18:57:27.38+00:00

AI answer

1 answer

How do I download existing Mircosoft Edge account to an external hard drive

I work sometimes offline and need to access my documents that are saved on OneDrive. How do I do this?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-08T18:56:08.45+00:00
David4345 0 Reputation points
answered 2026-11-08T18:56:22.6233333+00:00

AI answer

1 answer One of the answers was accepted by the question author.

Redeeming issue

Hello I am having a problem about Microsoft rewards bing with redeem about my gift card apparently this is what came although I only have one account so I am requesting if you can investigate my account and see what's wrong with it I tried almost…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,690 questions
asked 2026-11-06T11:25:48.09+00:00
requiem shadow 20 Reputation points
accepted 2026-11-08T18:55:30.97+00:00
requiem shadow 20 Reputation points
2 answers

Can't find HTML

Following instructions to restore bold, italic etc, but nothing happens when I click on Format Text or Message to tick HTML.

Outlook | Web | Outlook.com | Settings
asked 2026-10-22T15:39:19.9966667+00:00
Enid Briggs 0 Reputation points
commented 2026-11-08T18:54:48.74+00:00
Enid Briggs 0 Reputation points
1 answer

Outlook Sent folder emptied

All of the emails that were in my Sent folder are missing. How can I get them back?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-02T16:25:42.41+00:00
Steve R 0 Reputation points
commented 2026-11-08T18:54:47.6766667+00:00
Steve R 0 Reputation points
1 answer One of the answers was accepted by the question author.

Word objective is to move Racebase to top of the page

Hello From I have text "Racebase" I need to go to the top of same page please, using vba. Racebase is halfway down the page.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-07T21:44:03.0533333+00:00
SteveD 705 Reputation points
accepted 2026-11-08T18:54:19.53+00:00
SteveD 705 Reputation points
3 answers

Windows failed Pin and windows hello

SUMMARY After a shutdown and cold boot, Windows Hello Face and PIN stop working on the lock screen. Re-enrolling fixes it, but it comes back within a couple of days. I'm looking for the cause and a permanent fix, not another reset procedure. SYSTEM …

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2026-10-10T04:06:02.54+00:00
kratos 5 Reputation points
answered 2026-11-08T18:53:01.2266667+00:00
Andrei B 0 Reputation points
3 answers

the "replace" and "replace all" option is not not working WORD

I go to HOME--> Find--> and Replace, but the "replace" and "replace all" functions cannot be highlighted and are therefore not working. How do I fix this?

Microsoft 365 and Office | Word | For business | Windows
asked 2026-11-06T20:09:08.5666667+00:00
Anne Marie Lasoski 0 Reputation points
commented 2026-11-08T18:52:01.77+00:00
Ivory 2,615 Reputation points Independent Advisor
1 answer

RPC server unavailable on Surface Pro 6

On Surface Pro 6 cannot get past the message that RPC server is unavailable. Will not let me move to settings or anything else. Will not even let me restart or power off computer. Any way past this?

Surface | Surface Pro | Performance and maintenance
asked 2026-11-08T18:50:39.51+00:00
Ron Chasse 0 Reputation points
answered 2026-11-08T18:51:28.3066667+00:00

AI answer

0 answers

Scheda Microsoft Teredo Tunnelling

On "Dispositivi e stampanti" the PC icon shows a yellow attention triangle. Doing a problem resolution, it appear that the problem is regarding the "Scheda Microsoft Teredo Tunnelling" and that the driver cannot be downloaded. I would…

Windows for home | Other | Devices and drivers
asked 2026-11-08T18:50:58.6733333+00:00
Mario Teghillo 0 Reputation points
1 answer

Date Picker Content Control in Word document table cell

Want to force date entries to be consistent by adding a control content 'field' in a Word doc table cell. Click cell to select Developer tab > Date picker content control icon Select Developer > Properties > Set up properties as such All…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-08T06:13:45.2366667+00:00
Dale Webb 15 Reputation points
edited a comment 2026-11-08T18:48:40.04+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
1 answer

Microsoft Family Safety shows "Connect your device" although Windows device is registered

Windows 11 Home Child appears correctly in Microsoft Family Safety. Parental consent has been granted. The laptop appears under account.microsoft.com/devices. The child is signed into Windows and Microsoft Store with ******@outlook.com. AzureAdJoined =…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

333 questions
asked 2026-11-08T18:09:45.4066667+00:00
LORANG Georges 0 Reputation points
commented 2026-11-08T18:48:28.3166667+00:00
EmilyS726 278.8K Reputation points Independent Advisor
1 answer

Broken headset but warranty date is incorrect

I bought an Xbox Stereo Headset from Smyths on 13/12/2025, it is physically broken, Smyths say their policy is 6 months and i should contact Microsoft. I have tried the online chat but the AI responses arent helping and the only way they could connect me…

Windows for home | Other | Devices and drivers
asked 2026-11-08T16:10:40.8433333+00:00
Connor Strickson 0 Reputation points
commented 2026-11-08T18:48:09.7366667+00:00
CrazyKats 20,295 Reputation points Volunteer Moderator