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My email got changed and into something else that i do not recognize.

Hello, i would like to reopen this case of mine. I have not yet replied to the follow up email because i got busy with work and now i am free to do anything to prove my proof of ownership of this account. please reply to me as soon as possible. i cannot…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-07T12:06:55.91+00:00
Charlie 0 Reputation points
commented 2026-11-08T12:04:54.4966667+00:00
Hornblower409 18,830 Reputation points
2 answers One of the answers was accepted by the question author.

Email from custom domain on outlook.com to other outlook.com addresses failing

As per the title, if I send messages to other users in my domain, it fails with "Message rejected: Message lacks SPF/DKIM/DMARC Auth Records". I've had this issue pop up today on my custom domain (schan.ca) hosted on outlook.com (this is not an…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-07T14:43:04.79+00:00
Andy Schan 0 Reputation points
accepted 2026-11-08T12:01:45.86+00:00
Andy Schan 0 Reputation points
1 answer

Microsoft Account Authentication Issue – Forced Identity Verification Despite Disabled 2FA, Preventing Xbox Sign-In

Hello, I would like to report a possible technical issue with Microsoft's account authentication and automated security system, which is preventing me from signing in to my Xbox Series console. Description of the issue: Initially, when attempting to sign…

Microsoft Security | Microsoft Authenticator
asked 2026-11-08T11:56:13.1066667+00:00
Kevin Wyscig 0 Reputation points
answered 2026-11-08T11:56:56.2933333+00:00

AI answer

1 answer

TRYING TO CHANGE PAYMENT METHOD BUT CASN NOT REMOV THE EXPIRED CARD

IAM TRYING TO add the new payment but it is not working in firerfox it will notlet me reove or add the new paymetn debit card

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-11-08T11:37:28.6766667+00:00
Mary Murphy 6 Reputation points
answered 2026-11-08T11:51:33.7333333+00:00
Rayyan Fawad 1,255 Reputation points
0 answers

Need help recovering a hacked email where the hacker has changed the phone number and domain

recently my computer became victim of a cyber attack, the attacker gained access to all my personal info including mails, passwords, phone numbers and bank details. some have been dealt with but currently my email is inaccessible to me. the attacker has…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-08T11:49:32.29+00:00
Jan Yngve Fladmark 0 Reputation points
3 answers

message was rejected because of Sender Policy Framework violation -> 550 5.7.1

Remote server returned '554 5.7.0 <[Moderator note: Personally Identifiable Information removed].mail.protection.outlook.com #5.7.23 smtp;550 5.7.23 The message was rejected because of Sender Policy Framework violation -> 550 5.7.1 Message…

Outlook | Web | Outlook on the web for business | Email
asked 2026-11-08T01:11:12.5+00:00
Patricia Myers 0 Reputation points
commented 2026-11-08T11:47:19.4533333+00:00
Teddie Dang 1,980 Reputation points Independent Advisor
1 answer

Azure for Students eligibility rejected after verified GitHub Student Pack

Subject: Azure for Students activation rejected despite verified GitHub Student Developer Pack Hello Microsoft Azure Support, I am a full-time undergraduate student at Nanjing University, China. My GitHub Student Developer Pack has been successfully…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

1,083 questions
asked 2026-11-08T11:45:17.29+00:00
YZ Dong 0 Reputation points
answered 2026-11-08T11:46:01.0066667+00:00

AI answer

2 answers

You lost over 100,000+ of my pictures that were on my easystore drive and now I can't use them

I got your extended program to cover 1T of storage on 11/4/2026. Since then, I cannot access well over half of my 200,000+ photos that are stored on my Easystore D: drive! Where are they? I use those folders every single day and I want them back on my…

Windows for home | Other | Files, folders, and storage
asked 2026-11-06T20:59:06.98+00:00
Sandi Snider 0 Reputation points
commented 2026-11-08T11:42:09.2333333+00:00
Sandi Snider 0 Reputation points
1 answer

Word Error

Why does Word Program keep blinking out. Error message: We're sorry but Word has run into an error that is preventing it from working correctly. Word would like to be closed as a result. Would you like us to repair it now? Repair Now is not fixing the…

Microsoft 365 and Office | Word | Other | Windows
asked 2026-11-08T11:40:57.08+00:00
Tomeka Laye 0 Reputation points
answered 2026-11-08T11:41:30.2333333+00:00

AI answer

10 answers

SPF Validation Error

Dear Anna (https://learn.microsoft.com/en-us/answers/questions/5017083/spf-validation-error), I need help because we suddenly received this error today and never received such an error before. Our server was working fine all along and suddenly it's…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-06T09:05:34.4733333+00:00
W 20 Reputation points
edited a comment 2026-11-08T11:39:57.3933333+00:00
Hornblower409 18,830 Reputation points
2 answers

Upgrade to 365 family - Partner has basic 100gb can this be merged?

Hi Currently have personal 365 package. Just wanted to know if I upgrade to a family 365 package to include my partner, who has a basic 100gb package, can this be merged in to the 2TB of storage, or will everything need to be transferred across? Thank…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-08T11:02:18.1233333+00:00
Shaun Y 0 Reputation points
answered 2026-11-08T11:38:39.5633333+00:00
DaveM121 946.5K Reputation points Independent Advisor
1 answer

Black screen, high fan speed, GPU stops working?

I have been having problems with my computer for a while, been sending it in to see what was wrong with it, my computer keeps going into black screen and turn the fans to high speed when i play some graphic intensive games, i'm usually pretty good at…

Windows for home | Windows 11 | Display and graphics
asked 2026-11-08T11:36:06.03+00:00
Dan Larsen 0 Reputation points
answered 2026-11-08T11:37:32.59+00:00

AI answer

1 answer One of the answers was accepted by the question author.

Flex Consumption: zip deploy returns 502 from scm /api/publish since 5 Nov; same command worked before

Hey Support, While in Azure, “Zip deploy to my Flex Consumption app returns 502 from the scm /api/publish endpoint within 5 seconds.” The same func azure functionapp publish command worked on 5 Nov and I can confirm that nothing in the app’s…

Azure Functions
Azure Functions

An Azure service that provides an event-driven serverless compute platform.

6,572 questions
asked 2026-11-07T22:15:02.44+00:00
Onat Atayer 40 Reputation points
accepted 2026-11-08T11:35:59.0633333+00:00
Onat Atayer 40 Reputation points
1 answer

I cannot use copilot chatbot

My personal Copilot Chat suddenly stopped working on 23 October 2026, despite working normally earlier that morning. I did not change any settings or accounts. The Windows app now says, “Copilot Chat isn't available for your age group.” My account's…

Microsoft Copilot | Windows Copilot | App
asked 2026-10-27T03:00:07.24+00:00
Daniel Wu 0 Reputation points
commented 2026-11-08T11:35:33.5233333+00:00
Daniel Wu 0 Reputation points
2 answers

DVD and MSworks just stopped working

I put a CD in and it doesn't register. Then I wanted to open an MSWorks document, and none of the 3 types would open, only spincircle. It had worked fine for years on this machine and only a couple of weeks ago, I opened about a dozen documents and…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-10-31T18:57:56.1633333+00:00
Rob Curtis 20 Reputation points
commented 2026-11-08T11:35:01.0033333+00:00
Rob Curtis 20 Reputation points
1 answer

My keys after i accidentally splash water on it

My y and t button didnt work, space key when i press it, it type 7 then my backspace key everytime i press it it will automatically on/off the music instead of deleting the thing i type

Windows for home | Windows 10 | Input and language
asked 2026-11-08T11:33:52.27+00:00
Hyper Madness 0 Reputation points
answered 2026-11-08T11:34:23.9+00:00

AI answer

2 answers

Whats wrong if my Microsoft word doesn't want to open or run?

My Microsoft word doesn't want to open or run. It tells me that there is an error that prevents it from working correctly and it needs to be shut down. What should i do to make it run again? This is the first time this has happened.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-08T10:59:21.15+00:00
yxl_ isaa 0 Reputation points
answered 2026-11-08T11:32:10.9766667+00:00
DaveM121 946.5K Reputation points Independent Advisor
1 answer

New Microsoft 365 Business Premium trial tenant is read-only: "Tenant sites are in read-only right now"

Our Microsoft 365 Business Premium trial tenant was created on 30 Oct 2026. Since then no SharePoint site can be created: Graph create site returns 500, a Microsoft 365 group site has been stuck in provisioning since 4 Nov, and creating a communication…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-11-04T19:32:55.34+00:00
Jiří Škába 0 Reputation points
commented 2026-11-08T11:19:50.3+00:00
Joe Beeston 0 Reputation points
1 answer

Verification Codes not being sent

Hello everyone, Ive recently found myself unable to receive any codes sent to my email for a password recovery. This is happening to the account that was previously stolen from me. I couldn’t even use my email as a log-in because my alias was changed. …

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-08T11:17:04.4833333+00:00
марк момот 10 Reputation points
answered 2026-11-08T11:17:21.64+00:00

AI answer

2 answers

I have a corrupt powerpoint that I need urgently for tomorrow and it will not open I need urgent help

I have a corrupt powerpoint that I need urgently for tomorrow and it will not open I need urgent help

Microsoft 365 and Office | PowerPoint | For education | MacOS
asked 2026-11-08T10:47:17.01+00:00
Diane Stanton 0 Reputation points
answered 2026-11-08T11:16:31.67+00:00
Diane Stanton 0 Reputation points