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when i got to https://rewards.bing.com/ its empty there is nothing but the top saying "microsoft | Rewards copilot" and on the bottom it says "help with microsoft rewards"

Anonymous
2024-09-04T10:04:33+00:00

Please help I dont understand why this is happening

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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John Jefferson Doyon 73,800 Reputation points Independent Advisor
2024-09-04T19:45:08+00:00

I'm glad we figured it out together.

For now, please complete the task in Microsoft Edge. I will provide feedback on your behalf about the issue with Chrome, but I highly suggest you do the same.

I really hope this information and the steps we tried were helpful.

If you no longer have any further questions or concerns, you can click "Yes" below the response that provided the helpful solution. This way, any users who come across this thread with similar issues will find the steps and benefit as well. Thank you!

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  1. John Jefferson Doyon 73,800 Reputation points Independent Advisor
    2024-09-04T19:29:54+00:00

    Thank you for letting me know.

    While waiting for your response, I checked again in the Community as well as on social media platforms, and I still can't find any similar incidents. However, it is possible that it hasn't been widely reported yet.

    Before filing feedback about the issue, you may want to test again using Incognito mode in Chrome. You can also try using a different browser like Microsoft Edge.

    Please let me know how it goes.

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  2. Anonymous
    2024-09-04T19:16:53+00:00

    I use Google Chrome and i deleted my cache and cookies and still i cant see it

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  3. John Jefferson Doyon 73,800 Reputation points Independent Advisor
    2024-09-04T13:54:01+00:00

    Hi there, I'm John, a fellow Microsoft user like you.

    I haven't come across any similar cases, and it seems to be working fine on my end. However, it's possible that this issue hasn't been widely reported yet. What troubleshooting steps have you already tried?

    Since it works on your mobile browser but not on your laptop, have you considered clearing the cache and cookies? Also, which browser you're using on your laptop?

    To do that in Edge:

    > Open Microsoft Edge and press Alt + F keys to bring menu, then click on "Settings".

    > Click "Privacy, search, and services"

    > Under "Clear browsing data" > in "Clear browsing data now" > click "Choose what to clear"

    > Check Browsing History, Cookies and other site data, and Cache image and files.

    > Click "Clear now".

    > Restart Microsoft Edge and monitor if issue persists.

    Click "Reply" below to let me know how it goes. If the issue persists, please provide more details by answering my questions.

    John J.D.

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  4. Anonymous
    2024-09-04T10:26:04+00:00

    Forgot to mention it did show on my phone but not my laptop

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