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I have been encountering this error consistently, only while using Facebook. It seems to depend on how many videos are loading while scrolling. The same issue appears on Edge and Chrome. I have also tried FireFox and it locks up the tab instead of throwing an error, but essentially the same problem. The issue seems to have started a couple months ago and has persisted through all updates. I have checked to make sure drivers are up to date, tried several browsers, tried disabling hardware acceleration, etc. From research it seems many people are experiencing this issue and there has been no resolution since early 2022.
I'm on a new MSI Stealth GS66 with 12th gen Intel i7 with 32gb or RAM, Iris Xe iGPU, RTX3080Ti dGPU, etc. Pretty top of the line system that should have no issue surfing facebook.
Here is the error:
I really hope we see a solution to this soon!
Thanks
-- Ed
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Anything else? This is happening every day and I'm seeing lots of reports from other people having the same issue.
I'm having the same problem. Using the Brave browser, but it's not a browser specific issue. It locks up that particular tab, and also renders the Facebook Messenger app unusable as well, without switching back and forth between different chats. Does not show real time notifications.
Using the Facebook Messenger app stand alone, no problem. Load Facebook in a tab, same issue in perpetuity. Device RAM availability is not the issue, as I'm running Outlook and Teams with no issues, and have other tabs open with the 365 Admin portal, Instagram chats, WordPress and proprietary software running as well without any issues. Literally just how Facebook interacts is impacted, nothing else.
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Hi Ed,
My name is Igor, it's a pleasure for me to help others and I'll do all my best to help you.
Please run Task manager, go to Performance tab, select memory at the left and show its screenshot when you see this error.
Sorry, please show a screenshot of Windows Task manager. (Ctrl+Shift+Esc).
Sorry but I've asked for: go to Performance tab, select memory at the left and show its screenshot when you see this error.
Processes tab in not informative enough.