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Cannot Submit Request Support Form

Anonymous
2020-06-22T14:40:07+00:00

Hi,

I'm having trouble submitting a request support form - this one. After filling all information required and entering the captcha, I still cannot click submit as the submit button rests inactive. I've tried reset the browsers (I tried both Chrome and Chromium Edge), delete browsers' caches, still no effect. Can someone helps me out, please? Also, I have trouble finding the right topic for this thread. Where should I pose this question as there is no topic about "Support Request"

Thanks a lot,

Microsoft Edge | Browser crashes or stops working | Windows 10

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  1. Anonymous
    2020-06-23T14:53:54+00:00

    ... there's an autocomplete feature that auto fills-up some informations for me. If I retype all of those fields, it works. 

    This is an interesting situation. Would you please submit feedback in Edge (Alt-Shift-i) to alert the product team to what appears to be a serious problem: validation fails for autofilled data in Microsoft support request form, but succeeds after manual data entry. In my experience, feedback is quickly acknowledged by email and followed up.

    Hi, thank you for the suggestion. I have done that.

    Best regards,

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