Why does my Microsoft Edge keep displaying random ads and playing random music?

Anonymous
2024-04-13T02:29:25+00:00

Hi Microsoft Support Team,

I'm having trouble with my Microsoft Edge because yesterday, my Microsoft Edge started displaying random ads and playing music without any apparent reason, and I'm unsure why this is happening. I'm uncertain if a virus could be responsible for this, as I scanned for current threats and found nothing.

Here's an example of the random ads that appeared unexpectedly:



The ad closed on its own after a while; I didn't manually click on the close button.

I would greatly appreciate your assistance in resolving my issue.

Microsoft Edge | Other | Windows 10

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  1. Anonymous
    2024-04-28T12:57:10+00:00

    My issue has been resolved.

    After doing a Full scan, I found 8 threats. As a precaution, I also installed Malwarebytes and detected 11 additional threats.

    Nonetheless, I will continue monitoring my PC to ensure complete security.

    2 people found this answer helpful.
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  2. Anonymous
    2024-04-29T07:53:00+00:00

    Hello

    Congratulations on solving the problem. If you have any further usage questions, please feel free to ask.

    Best Regards

    Patch - MSFT | Microsoft Community Support Specialist

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