windows 10 kiosk mode edge not working

Question

windows 10 is not loading the Microsoft edge app in kiosk mode (setup as digital signage) tried updating and resetting windows 10 whitout luck. entering kiosk mode I get an error message that windows cant start the app and it has error code 0xffffffff.

Answer 1

Please refer to this Microsoft document to Configure Microsoft Edge kiosk mode
https://learn.microsoft.com/en-us/deployedge/microsoft-edge-configure-kiosk-mode

Also check this similar case for a hint
So this happened after an update that added a new version of edge to C:\Program Files (x86)\Microsoft\Edge I just renamed the folder to C:\Program Files (x86)\Microsoft.bak and rebooted and it worked again
https://www.reddit.com/r/edge/comments/js9gr6/kiosks_running_old_edge_stopped_working/
Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.

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Answer 2

The renaming of the old Edge folder did not work for me. What worked was going into user accounts, kiosk settings, and setting the program used from the old version of Edge which had no icon at this point to the version that had the Edge icon, and resetting the website it was supposed to use. After doing this and restarting all is well and the computer is now working as intended. This is for a catalog computer at a library but digital signage should work the same as it uses the same kiosk menu.

Joshua Midgette