Edge causing authentication issues with installed Office 365 applications

Question

Has anyone else encountered an issue where the sync option for Edge is causing issues with Office applications having trouble keeping the credentials logged in. Started around May 26th and nothing we are doing, besides just logging them out of edge, is working it.

This is a problem though as some of our users work at multiple locations and need the syncing option to transfer their links and passwords between computers. Even signing them back in to sync doesnt work as it seems to nullify after a day or so.

This is happening for both Win 10 and Win 11.

Answer 1

Good day James_McKinney, thanks for your question. I am glad to be able to provide assistance to you today. It looks like there is no reported issue within the consumer side of things and in this case you can also post this query to our neighbor forum from the link below. They are more oriented on with regards to this type queries/issues and there will be IT Pros/System Admins/Server Admins/AD Admins who are available that will be able to fulfill your query out there .

https://learn.microsoft.com/en-us/answers/

Alternatively, you can also check and test a different version compared to the ones that you are currently using to ensure that the user will still be able use the browser.

https://www.microsoft.com/en-us/edge/download?f...

https://www.microsoft.com/en-us/edge/business/d...

Regards,

Paul R.