When i open Edge it automatically downloads 2 files. No tabs exist that point to the website to download them on opening Edge. So how can i stop this happening?

Anonymous
2023-09-21T15:46:47+00:00

i open edge

it then automatically starts to download two files. ( I downloaded the files a year back) but then i deleted the tabs. However the files contine to want to down load on start up as though there were still tabs in existence.

Getting fed up with it. And want it to stop.

Microsoft Edge | Open the browser | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
{count} vote

7 answers

Sort by: Most helpful
  1. Anonymous
    2023-09-21T16:19:49+00:00

    Hi Richard,

    I'm Paul and I'm here to help you with your concern.

    May I know the name of the file?

    Can you also check the download link on the MS Edge Downloads page?

    Thanks.

    0 comments No comments
  2. Anonymous
    2023-09-21T16:35:28+00:00

    I scren clipped the files that try to download and the status of the download setting. Is that what you were asking for?


    0 comments No comments
  3. Anonymous
    2023-09-22T16:39:51+00:00

    Sorry for the late reply.

    The file being downloaded doesn't seem to be malware or virus.

    I will recommend the following solutions.

    1. Resetting Microsoft Edge

    > Open Microsoft Edge, click the More icon (three dots) in the upper right corner, and select Settings.

    > Click Reset settings.

    > Click the > icon next to Restore settings to their default values, and then click Reset when prompted.

    1. Repair Microsoft Edge

    Open Settings > Apps > Apps & features > select Microsoft Edge and then select Modify > select Repair.

    1. Download and reinstall it from the link below.

    https://go.microsoft.com/fwlink/?linkid=2109047...

    I hope this helps. Feel free to ask back any questions and keep me posted.

    0 comments No comments
  4. Anonymous
    2023-09-22T21:45:21+00:00

    i reset it, and the problem went away. I reloaded the old 'default' profile and the problem came back, so somewhere in the 'default' folder is where MS keeps tabs on the tabs.

    The only things i could find are shown below. and if you open with a text editor you can see the tabs called up in these in a load of gobaldygook.....so perhaps this is where the problem lies? but there is no editor that makes sense of these files...unless you know of something.

    0 comments No comments
  5. Anonymous
    2023-09-23T20:21:35+00:00

    Sorry if that didn't totally fix the issue.

    The files from the screenshot seem to be coded and can only be interpreted by MS Edge.

    Anyway, can you open MS Edge > go to edge://settings/startHomeNTP > then take a screenshot and share it here?

    Thanks.

    0 comments No comments