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Earlier this evening I noticed that the authenticator app no longer lets me autofill passwords. Whenever I select the option to fill with an authenticator password, it comes up with the below screen. I go to the app and it authenticates with FaceID but then it still doesn't prefill when I go back. I either get this screen again, or nothing happens...
My settings are still the same from what I can tell but it keeps bugging out and not sure what I can do to resolve it. I've unselected authenticator as autofill option and re-added it plus also turned my phone off to reset it. Any other suggestions?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Yes! 6.8.12 fixes it!
I had to go to the App Store, and select the title (not the open button) and there is the sneaky update button.
Confirmed this has been fixed! Thanks!
Hello Dan Bambridge and welcome to the Microsoft Community!
Based on your feedback, you are experiencing an issue with the Authenticator application, which is unable to populate passwords.
This may be beyond the scope of the forums
I apologize, but I suggest you log out of your password and reinstall the app to log in.
and see if your issue is resolved.
If this does not resolve your issue, you can go to the app, find Settings, and then find the Feedback button to report your issue.
The relevant staff will assist you in resolving your issue.
We hope you find the above information helpful.
Kirito|Microsoft Community Support Specialist
Why even bother to answer him ? And u aren’t even sure of your answer. Zero diligence or 100% dereliction . Do you honestly feel this was in any way helpful to him or any of the I’m sure thousands or tens of thousands of people suddenly seeing this issue ? Critical security issue to boot.
Hello Dan Bambridge and welcome to the Microsoft Community!
Based on your feedback, you are experiencing an issue with the Authenticator application, which is unable to populate passwords.
This may be beyond the scope of the forums
I apologize, but I suggest you log out of your password and reinstall the app to log in.
and see if your issue is resolved.
If this does not resolve your issue, you can go to the app, find Settings, and then find the Feedback button to report your issue.
The relevant staff will assist you in resolving your issue.
We hope you find the above information helpful.
Kirito|Microsoft Community Support Specialist
Update.
For your questions
You can also click on the link below:
Microsoft Authenticator - Microsoft Q&A
Here you will get feedback on your questions
Hope this helps!
Kirito|Microsoft Community Support Specialist