Error code: 0x8007045D.

Question

When I attempt to burn an image file to a DVD, I get the titled error code message.

I attempted the "CHKDSK /R D:"

It appeared the drive is just cycling, has been running for more than 20 minutes now.

Answer 1

Hi,

• Which program are you using to burn the DVD?

Error 0x8007045d is "ERROR_IO_DEVICE" - "The request could not be performed because of an I/O device error.

This can happen if the following conditions are true:

• The brand of the disc may be incompatible with the burner. Try a different brand of disc.

• The disc may be defective. Use another disc.

• The burner may have malfunctioned. For troubleshooting information, see the documentation that was included with the burner.  Or, update it with the latest firmware from the manufacturer’s website.

• The burner or the disc may not support the speed that you used to burn the disk. Try using a slower speed.

Diana

Microsoft Answers Support Engineer

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Answer 2

I'm having the same problem with my Windows 10 in that when I try to copy and paste one file to another disc, I keep on getting the 0x8007045D error, yet some files do get copied. It doesn't matter whether its to a  flash, internal or external drive, some files get errored and some get through.

Answer 3

How have you done that?

Answer 4

Hi DougSATX,

What version of windows is installed on the computer?

In addition to Diana's post you may also want to read the suggestions in article http://support.microsoft.com/kb/975617 and see if they help.

Sap U G - Microsoft Support