Mouse doesn't work in Microsoft Word to select text, or highlight text to copy or add features such as bold/italics/underline.

Question

After pasting an E-mail into a Microsoft Word document (which I do all the time), my mouse stopped working to click anywhere in the document and it won't allow me to use the side scroll bar.  I can still click on tabs and commands up top and the page up and down buttons, but I can't highlight text to underline/bold/italics or to copy or move around in the document.  I use these features all the time and am very frustrated.  I can still do all of these things in other applications such as E-mail, Facebook, Internet but not in Word.  Please help.  I have already checked my mouse settings and drivers and they are all up-to-date without errors.  I have restarted my computer; the only next step I can think of is reinstalling Microsoft Office Professional 2007.  I appreciate any assistance you can provide.  Respectfully, Julie

Answer 1

Hi,

These are the current Support Forums.

Check with the Office Experts here : (re-ask your question in the appropriate groups)

Answers - Office Forums - Word

http://answers.microsoft.com/en-us/office/default.aspx#tab=2

Answers - Office Forum - Installing, Upgrading, and Activating Microsoft Office Products

http://social.answers.microsoft.com/Forums/en-US/officeinstall/threads?lc=1033&filter=answered

Answers - Office Forums

http://answers.microsoft.com/en-us/office/default.aspx

Hope this helps.

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The below are no longer supported.

Check with the experts here :

Discussions in Word Application Errors

http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.word.application.errors&lang=en&cr=US

Office Discussion Groups

http://www.microsoft.com/office/community/en-us/FlyoutOverview.mspx

and here :

Discussions in microsoft.public.word.application.errors

http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.word.application.errors&cat=en\_us\_f09268b3-8479-4cea-8037-d168d96833ac&lang=en&cr=us

Welcome to Microsoft Discussion Groups

http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?guid=1A61081E-1F66-5F7F-B5BA-04767E55A63B

Hope this helps.

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Rob - Bicycle - Mark Twain said it right.

Answer 2

I found this answer on another site from a user named "Neil" and it WORKED!!!:

hold down the windows key+R. This opens the 'Run' box. Type: 'Regedit' (without the apostrophes) then hit ok. This opens the Registry Editor.

In the registry editor open the following folders:

HKEY_CURRENT_USER / Software / Microsoft / Office / 12.0 / Word

Then find the folder called 'Data'. Right click on that folder, choose Rename and add a number to it i.e. 'Data1', then click off it so that the new name is saved. Try opening word again and test the rightclick

Hope that works for you too.

Answer 3

Did you ever find out an answer to your problem?  I don't see that anyone replied to you.  I switched from the old Microsoft Office 2007 to the new 2010 recently and this occurred with both programs.  I'd appreciate any help or advise you could give me.

Thanks,

Lori

Answer 4

I have a problem too. I was typing and my mouse and typing line hacked up in 2007 Word. Plus, I can't close, put in taskbar, or enter the program. When I do, it just goes behind all windows opened. I can't use my keyboard and mouse, and I don't want to delete my current process. Please help me... :'(

Answer 5

Lori, see my post right before yours....I gave an answer:

"I found this answer on another site from a user named "Neil" and it WORKED!!!:

hold down the windows key+R. This opens the 'Run' box. Type: 'Regedit' (without the apostrophes) then hit ok. This opens the Registry Editor.

In the registry editor open the following folders:

HKEY_CURRENT_USER / Software / Microsoft / Office / 12.0 / Word

Then find the folder called 'Data'. Right click on that folder, choose Rename and add a number to it i.e. 'Data1', then click off it so that the new name is saved. Try opening word again and test the rightclick

Hope that works for you too."