Thanks for the reply SpiritX. I found the Dell boot menu diagnostics. It turns out the hard drive was failing. So there wasn't going to be anything that could be done for it aside from replacing it. Luckily I was able to retrieve the pertinent files. Thanks for all your help.
BSOD Process1 Initialization Failed
Upon trying to start my computer, I get a BSOD saying "Process1_Initialization_Failed" Stop: 0X0000006B (0xC0000102, 0X00000002, 0X0000000, 0x0000000). System repair that is automatically launched after the restart from the BSOD does not fix the problem. Any advice on how to repair the laptop from this point is greatly appreciated. I have the OEM Vista OS disc.
Thanks in advance.
Windows for home | Previous Windows versions | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2011-02-25T02:39:24+00:00
5 additional answers
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Anonymous
2011-02-23T14:48:39+00:00 First question: Did you try this in Safe Mode?
· A couple basic things you can do to try and isoalte the problem. First, try to get into Safe Mode or "Safe Mode with Networking" Get into Safe mode by tapping the "F8" key when you see the Manufacture's stuff. Don't tap it to fast, you can cause a keyboard error. You can even tap it a few timee before the Manuf. screen. If it works it will give you a menu, pick Safe mode off of that. See how the computer works in Safe mode. You will not have very good graphics but it is usuable.
Also, I hope you normally don't use the Administrator account. ttfn
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Anonymous
2011-02-23T15:03:42+00:00 Thanks for the reply. It won't boot up into normal safe mode, but it'll boot up into safe mode with command prompt, but I am not sure what to do once I get there. I will give safe mode with networking a try as well. And, I don't use the administrator's account. I have an individual user account.
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Anonymous
2011-02-23T20:17:05+00:00 Hi,
Check this thread for information using BlueScreenView, MyEventViewer and other methods
to troubleshoot BlueScreens - top 3 replies (+1 other).
We can analyze the minidumps if you make them available from the SkyDrive or other file
sharing sites.
Zip or upload the contents of C:\Windows\minidump
Use SkyDrive to upload collected files
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BCCode: 6B 0x0000006BThis is usually a bad cable, connection, or a failing/failed hard drive. Be sure to inspect the cables
and their connections. Try using a Vista boot disk and use System Restore and/or StartUp Repair
as indicated below.
Bug Check 0x6B: PROCESS1_INITIALIZATION_FAILED
The PROCESS1_INITIALIZATION_FAILED bug check has a value of 0x0000006B. This bug check indicates that the initialization of the Microsoft Windows operating system failed.
Important Information If You Have Received a STOP Code
If you have received a blue screen error, or stop code, the computer has shut down abruptly to protect itself from data loss. A hardware device, its driver, or related software might have caused this error. If your copy of Windows came with your computer, call the manufacturer of your computer. If you purchased Windows separately from your computer, Microsoft provides support. To find contact information for Microsoft or your computer manufacturerContact Support.
If you have experience with computers and want to try to recover from this error, follow the steps provided in the Microsoft articleResolving STOP (Blue Screen) Errors in Windows.
The following actions might prevent an error like this from happening again:
- Download and install updates and device drivers for your computer from Windows Update.
- Scan your computer for computer viruses.
- Check your hard disk for errors.
Cause
Any part of the disk subsystem can cause the PROCESS1_INITIALIZATION_FAILED bug check, including bad disks, bad or incorrect cables, mixing different ATA-type devices on the same chain, or drives that are not available because of hardware regeneration.
This bug check can also be caused by a missing file from the boot partition or by a driver file that a user accidentally disabled in theDrivers tab.
BCCode: 6B 0x0000006B <-- read this link
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Look in the Event Viewer to see if anything is reported about those.
http://www.computerperformance.co.uk/vista/vista\_event\_viewer.htm
MyEventViewer - Free - a simple alternative to the standard event viewer of Windows.TIP - Options - Advanced Filter allows you to see a time frame instead of the whole file.
http://www.nirsoft.net/utils/my\_event\_viewer.html
Also do this so you can see the likely bluescreens.
Windows Vista automatically restarts if your PC encounters an error that causes it to crash.
http://www.winvistatips.com/disable-automatic-restart-t84.html
Here are some methods to possibly fix the blue screen issue. If you could give the Blue Screen
info that would help. Such as the BCC and the other 4 entries on the lower left. And any other
error information such as STOP codes and info such as IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.
As examples :
BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002
or in this format :
Stop: 0x00000000 (oxoooooooo oxoooooooo oxooooooooo oxoooooooo)
tcpip.sys - Address 0x00000000 base at 0x000000000 DateStamp 0x000000000
This is an excellent tool for posting Blue Screen Error InformationBlueScreenView scans all your minidump files created during 'blue screen of death'crashes, and displays the information about all crashes in one table - Free
http://www.nirsoft.net/utils/blue\_screen\_view.html
Many BlueScreens are caused by old or corrupted drivers, especially video drivers however
there are other causes.
You can do these in Safe Mode if needed or from Command Prompt from Vista DVD or Recovery
Options if your system has that installed by the maker.
This tells you how to access the System Recovery Options and/or from a Vista DVD
http://windowshelp.microsoft.com/Windows/en-US/Help/326b756b-1601-435e-99d0-1585439470351033.mspx
You can try a System Restore back to a point before the problem started if there is one.
How to Do a System Restore in Vistahttp://www.vistax64.com/tutorials/76905-system-restore-how.html
Start - type this in Search Box -> COMMAND find at top and RIGHT CLICK - RUN AS ADMIN
Enter this at the prompt - sfc /scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.microsoft.com/kb/928228
The log might give you the answer if there was a corrupted driver. (Does not tell all the possible
driver issues).
Also run CheckDisk so we can rule out corruption as much as possible.
How to Run Check Disk at Startup in Vista
http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html
Often updating drivers will help, usually Video, Sound, Network Card (NIC), WiFi, 3rd party
keyboard and mouse, as well as other major device drivers.
Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm
How to Install a Device Driver in Vista Device Manager
http://www.vistax64.com/tutorials/193584-device-manager-install-driver.html
How To Disable Automatic Driver Installation In Windows Vista - Drivers
http://technet.microsoft.com/en-us/library/cc730606(WS.10).aspx
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
unexpectedly
http://support.microsoft.com/kb/958233
Troubleshooting Vista Blue Screen, STOP Errors
http://www.chicagotech.net/vista/vistabluescreen.htm
Understanding and Decoding BSOD (blue screen of death) Messages
http://www.taranfx.com/blog/?p=692
Windows - Troubleshooting Blue Screen Errors
http://kb.wisc.edu/page.php?id=7033
In some cases this might be required.
StartUp Repair from Recovery Options or Vista disk
How to do a Startup Repairhttp://www.vistax64.com/tutorials/91467-startup-repair.html
This tells you how to access the System Recovery Options and/or from a Vista DVD
http://windowshelp.microsoft.com/Windows/en-US/Help/326b756b-1601-435e-99d0-1585439470351033.mspx
If you need to make repair disks - these help repair Windows not re-install.
How to Make a Bootable Disk in Vista
http://www.brighthub.com/computing/windows-platform/articles/7050.aspx
Download: Windows Vista x86 (32 bit) Recovery Disc
http://neosmart.net/blog/2008/download-windows-vista-x64-recovery-disc/
Download: Windows Vista x64 (64 bit) Recovery Disc
http://neosmart.net/blog/2008/download-windows-vista-x64-recovery-disc/
How to Make a Windows Vista Repair Disk If You Don’t Have One
Hope this helps.
Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.
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Anonymous
2011-02-25T02:41:33+00:00 Glad to have helped. Failing hard drives are a pain however at least you know what the issue is.
Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.