Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,927 questions
1 answer
switch from Family to an Individual Microsoft plan
I do not have a family to share my Microsoft plan with and now that I am a Senior, your charge is too expensive for just me. Can you help me to get a Senior rate or just an individual plan? Thank you!
Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked
2026-10-13T02:32:59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 96%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
JEAN WILLIAMS
5
Reputation points
commented
2026-10-13T03:29:25.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 28.000000000000004%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Richard Long
0
Reputation points
1 answer
Recover an unsaved WORD document.
I need to recover an unsaved WORD document. I thought that I named and saved the document. Once I closed the file, I cannot locate it. Please help me recover this file. Thank you.
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,889 questions
asked
2026-10-13T03:28:02.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 43%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Don Roberts
0
Reputation points
answered
2026-10-13T03:28:16.62+00:00
AI answer
1 answer
co-pilot chat history disappearred
All the chat history in my co-pilot disappeared before April 27, 2026. I need them for work purposes. Tried to call the Microsoft customer service and the AI voice keep hanging up on me. Cannot find a place on the web to submit the request for help…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
307 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 0%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
2 answers
A hacker put a forwarding rule on my outlook email that I can't delete
I need to figure out how to delete or edit a forwarding rule on outlook that a hacker put there that I cannot edit or delete
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,113 questions
asked
2026-10-13T02:03:50.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 48%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Melissa Barnes
0
Reputation points
commented
2026-10-13T03:27:53.61+00:00
EmilyS726
272.5K
Reputation points
Independent Advisor
0 answers
Account Security: Help me recover my Microsoft account created 2018. OneDrive files required. It has been hacked. I have access to associated email address. I do not receive Microsoft codes.
Hello! GOAL Help me recover my Microsoft Account I have files on OneDrive I need to access ACCOUNT DETAILS This account was created with a Gmail address in 2018. It was my primary Windows sign in account for several years (Windows 10) I still…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,118 questions
asked
2026-10-13T03:26:48.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 62%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL2%3C/text%3E%3C/svg%3E)
LearningGeek88-2261
0
Reputation points
asked
2026-10-13T03:26:48.8233333+00:00
LearningGeek88-2261
0
Reputation points
2 answers
One of the answers was accepted by the question author.
teams meeting won't schedule a meeting
Attempting to book a meeting however teams meeting won't schedule a meeting and states try again later.
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
Setting up future meetings with participants using Teams calendar or Outlook integration
1,461 questions
asked
2026-10-13T01:42:06.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 57.99999999999999%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWS%3C/text%3E%3C/svg%3E)
Warrie, Shaun
0
Reputation points
commented
2026-10-13T03:26:11.3433333+00:00
Warrie, Shaun
0
Reputation points
2 answers
WiFi P2P connection fails occasionally
Windows creates the WiFi Direct GO via the following code, a android device connect the go. void WiFiDirect::Start() { publisher = WiFiDirectAdvertisementPublisher(); …
Developer technologies | Universal Windows Platform (UWP)
Developer technologies | Universal Windows Platform (UWP)
A Microsoft platform for building and publishing apps for Windows devices.
3,103 questions
asked
2026-10-12T01:46:53.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 67%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXM%3C/text%3E%3C/svg%3E)
Xiaojie Ma
30
Reputation points
commented
2026-10-13T03:26:06.38+00:00
Xiaojie Ma
30
Reputation points
2 answers
Microsoft Outlook classic says disconnected - windows 11 home
Microsoft Outlook classic says disconnected - windows 11 home. I have restarted my computer and the internet is working.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,859 questions
asked
2026-10-13T03:20:08.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 55.00000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Patrice McKay
0
Reputation points
edited an answer
2026-10-13T03:24:55.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 36%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXN%3C/text%3E%3C/svg%3E)
Xuan Nhu
1,370
Reputation points
Independent Advisor
2 answers
Set Powershell v7 as default
I have solarwinds Server & Application Monitor (SAM) where we can make custom powershell to be executed from SAM. I have a script to connect to the azure to get some information and the script is can't work if use old powershell v5 but working…
Windows for business | Windows Server | User experience | PowerShell
asked
2026-10-12T03:21:39.6333333+00:00
Handian Sudianto
7,571
Reputation points
commented
2026-10-13T03:22:19.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 81%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
Chen Tran
13,435
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Microsoft Edge -> [Copilot SIDEBAR]
Hey Folks, I'm wondering if anyone has advice, in-sight or steps to guide me back to the following; I actively use Copilot SIDEBAR CHAT while working in browser for my company infrastructure build. Today, I've ran into a bit of a roadblock &…
Microsoft Copilot | Other
2,267 questions
asked
2026-10-13T01:25:21.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 42%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESQ%3C/text%3E%3C/svg%3E)
Shelsey Quintino
0
Reputation points
edited the question
2026-10-13T03:21:35.9866667+00:00
Shelsey Quintino
0
Reputation points
2 answers
How do I reinstall Onedrive in S mode?
My recently purchased computer (windows 11, M365) was showing a Onedrive Error so I removed it with the hopes to reinstall but I cannot because I'm in S mode. How can I reinstall Ondrive without switching out of S mode which as I understand is permanent?…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,271 questions
asked
2026-10-13T03:13:50.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 54%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEV%3C/text%3E%3C/svg%3E)
Eladio Venegas
0
Reputation points
answered
2026-10-13T03:18:19.23+00:00
Xuan Nhu
1,370
Reputation points
Independent Advisor
2 answers
How to fix fingerprint sensor after windows update
Hello, After windows 11 update, my laptop fingerprint reader is no longer working on HP ZBook Studio G8. Windows hello does not recognize my fingerprint reader.
Windows for home | Windows 11 | Devices and drivers
24,639 questions
asked
2026-10-13T02:37:47.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 55.00000000000001%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Newbie
0
Reputation points
answered
2026-10-13T03:17:22.69+00:00
GsN5034 - IA
78,520
Reputation points
Independent Advisor
1 answer
OneDrive is a disaster.
One Drive sync app is not working. Spent the last three hours going in circles on the Microsoft held site. Can anyone help me?
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
2,011 questions
asked
2026-10-13T03:10:35.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 19%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHB%3C/text%3E%3C/svg%3E)
Hilary Bailey
0
Reputation points
answered
2026-10-13T03:15:16.62+00:00
AI answer
1 answer
When the Edge Sidebar App (App tower) will be back?
Dear MS since you decided to retire the app tower to force us to use copilot only, our daily work became more tricky. The great ability to keep a website pinned to the sidebar was a major reason to prefer Edge over other browsers. PLEASE consider to…
Microsoft Edge | Other | Previous Windows versions
Microsoft Edge | Other | Previous Windows versions
Other issues or features related to Microsoft Edge on older Windows versions
157 questions
asked
2026-07-22T08:04:32.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 44%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVR%3C/text%3E%3C/svg%3E)
Vergolini Roberto (ext) DEBS
0
Reputation points
commented
2026-10-13T03:14:30.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 94%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kevin Lee
0
Reputation points
2 answers
Windows Server IoT disk defragmentation
Hi, I would like to check: If Microsoft does not provide a fixed fragmentation percentage, could you recommend a practical threshold for our operational policy? Based on our observation, the fragmentation level increases by approximately 4% each week,…
Windows for business | Windows Server | User experience | Other
20,452 questions
asked
2026-10-13T03:05:01.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 77%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Koh Jun Hao
0
Reputation points
answered
2026-10-13T03:14:10.8+00:00
Xuan Nhu
1,370
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
onenote is disabled on demo device
hi i bought this laptop at a display model when i try to use onenote it just says 'one note is disabled on demo device' please help
Microsoft 365 and Office | OneNote | For home | Other
Microsoft 365 and Office | OneNote | For home | Other
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
146 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 32%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
0 answers
How to raise support cases for an on-premises license in China?
The hotline only handles activation cases and does not provide technical support. And cannot submit a support request through the Engagement Center because it requires an active support plan.
Windows for business | Windows Server | User experience | Remote desktop services and terminal services
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 81%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
1 answer
I wish to activate my microsoft office
I wish to activate my microsoft office without giving credit card details how can I do tihs
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,401 questions
asked
2026-10-13T02:33:03.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 62%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
J W
0
Reputation points
answered
2026-10-13T03:10:34.9333333+00:00
GsN5034 - IA
78,520
Reputation points
Independent Advisor
2 answers
I was in middle of chat trying to get back my contacts for outlook.com emails, when cut off
Trying to get back my contacts for my emails, not succeeding
Outlook | Web | Outlook.com | Contacts
Outlook | Web | Outlook.com | Contacts
Organizing and accessing contact information in Outlook.com
2,143 questions
asked
2026-10-12T15:40:03.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 94%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
John Bourne
0
Reputation points
edited an answer
2026-10-13T03:10:02.7233333+00:00
Hornblower409
16,660
Reputation points
0 answers
Create bookingAppointment returns 500 UnknownError on v1.0 but succeeds on beta
Summary Creating a Microsoft Bookings appointment through Microsoft Graph v1.0 fails with HTTP 500, error code “UnknownError” and an empty message. The identical request to the beta endpoint succeeds with 201 Created and returns the Teams join link. We…
Microsoft Security | Microsoft Graph
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
14,219 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 12%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)