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High CPU Usage by COM Surrogate

Anonymous
2014-01-30T16:13:58+00:00

Can somebody help me!!! I am in a trouble with "COM Surrogate". I formatted my pc but it didn't work.

CPU is Intel Core I7-3630QM and RAM is 12 GB. I use windows 8.1 Single Language.

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-05-12T07:40:58+00:00

    Hi DJLef,

    It has been a while since you posted your message, but I think, it will also help others. I had the same problem and found out that it was only a Windows 7 problem, and fixed it as follows:

    1. Deactivate the "intermediate storage" of thumbnails under Windows 7.
    2. Download the software "Process Monitor": http://www.chip.de/downloads/Process-Monitor\_22625020.html
    3. Start "Process Monitor": There you will find the file on which dllhost.exe attempts to get access over and over again. In my case it was an .avi file on my Desktop.
    4. When you have found your file, remove the file from your computer.

    The problem should be solved!

    Good luck!

    ks

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  1. Anonymous
    2014-02-02T16:44:41+00:00

    Today, a new update was installed by my pc automatically and when I restarted the pc, I saw that the problem was solved. Thanks a lot for your attention.

    26 people found this answer helpful.
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  1. Anonymous
    2015-09-15T12:22:17+00:00

    I found it helpful to identify the problem only. The problem was with the large and medium icon view of explorer for folder containing videos (windows 10). In list and detail view i had no problem.  I installed k-lite codec pack and problem is solved.

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  2. Anonymous
    2016-07-02T17:03:42+00:00

    Hi KS,

    I downloaded and ran PROCESS MONITOR in hope of finding "the fie on which dllhost.exe attempts to get access over and over again" but I couldn't figure out how to do that ....  If i am too dim to understand PROCESS MONITOR you won't be able to help me ...  can you give me some directions on how to find "the file" using PROCESS MONITOR?  Thanks very much.

    ******@gmail.com

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  3. Anonymous
    2017-01-08T16:36:02+00:00

    All of the above methods this one (creating a new account*) has worked for me. THANK YOU.

    The "sfc/ scannow" didn't yield positive result, and re-installing seems to be a rather lengthy process to me.

    I just need to re-customize many of the appearances of Windows, i.e., start-menu desktop etc.

    * To use the same MS account, you can >create a new (temporary) account>change the new account type to Administrator> log-in with the new account delete the old account, where the problem was there> then create new account with your old account credentials > you may delete the (temporary) account now.

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