Windows Error Reporting cannot report application hangs unless killed in Task Manager but can report application errors

Question

When a program hangs, it cannot be reported and does not appear in Problem Reports. However it can report Stopped working errors.

Answer 1

The issue seems to be fixed after a system restore operation and everything is back to normal. I get messages for Not Responding errors and now I get UI for Application Errors (Stopped working messages like this):

Example error of what I would get sometimes.

Answer 2

Hi Alex,

You may disable and then enable Windows media Player from the Windows Features and see if the issue persists.

Follow these steps to do so:

a. Press Windows key + X and select Control Panel.

b. Select Programs and Features.

c. Click Turn Windows features on or off. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

d. Click on Media Features.

e. To turn Windows Media Player off, clear the check box. Click OK and then restart the computer.

To Turn Windows Media Player ON, click on the checkbox once again and click OK. And then restart the computer.

Thanks.

Answer 3

Hi Alex,

It is really great to know that the issue got resolved and we also appreciate you for letting us know about the measure you took in resolving this issue. This might also come in handy with other forum user’s who come across this kind of issue.

Please feel free to reply, in case you face any other issues with Windows in future.

Thanks.