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Display/split screen problem

Anonymous
2013-12-14T20:40:23+00:00

The display on my laptop doesn't work right. To see a display, I have to plug into a separated monitor and then windows will recognize that at the laptop monitor... the laptop monitor is black and I cannot select a second display. If I leave the laptop on long enough (like for several weeks), the laptop display eventually comes back. It had been working ok for a month or so and then windows did an automatic 'upgrade' and rebooted and, bingo, I'm now back to no monitor screen. Help!

Thanks,

Doug Smith

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2014-01-22T09:30:21+00:00

    Hi Doug,

    It appears that laptop monitor started working. Please post back if the issue persists.

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  2. Anonymous
    2013-12-16T02:45:46+00:00

    Then  there's clearly a hardware failure, not a Windows issue.  It may be the LCD back-light or the inverter.  Or if you're lucky the video cable. Sorry but you'll need to have it repaired or continue to use it with an external monitor.

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