Controller Error on Disk?

Question

Hi all,

I have been getting this error: "The driver detected a controller error on \Device\Harddisk2\DR2." about twice a day for a while.  What does it mean?  Should I be worried about it?  I am running Windows 7 Home Premium (x64) on an HP dv7t-7000. 

Thanks!

Answer 1

Hi Gerry,

I will do this when I get the chance.  Just a question though, why do I have to uninstall TuneUp Utilities?  Does it mess with System Information?

Thanks!

Answer 2

Uninstall TuneUp Utilities 2012. Select Start, Control Panel, Programs and Features, place the cursor on TuneUp Utilities 2012, right click on Uninstall from the drop down menu. Restart your computer.

Please allow 2/3 hours for the system to run before uploading further information so that the impact of making changes can become apparent. Restart your computer twice during this time.

Please provide a fresh copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your Sky Drive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.

Please upload and share with everyone fresh copies of your System and Application logs from your Event Viewer to your Sky Drive and post a link here. You can remove the earlier copies of the logs from your Sky Drive.

To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not clear logs whilst you have a continuing problem.