Blue Screen Code 101

Question

I have been getting Blue Screen on my computer oftenly. Well i dont know the solution and here is information regarding the problem.

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

Additional information about the problem:

BCCode: 101

BCP1: 00000061

BCP2: 00000000

BCP3: 807D7120

BCP4: 00000001

OS Version: 6_1_7601

Service Pack: 1_0

Product: 256_1

Help needed ! thankx

Answer 1

Its been 2 days since i upgraded to windows 8 and yeah i haven't got any Blue Screen lately.

Thanks for your support,

Sobin Panta

Answer 2

Well there was the only option to Remove those files and i did it.

I think after doing all this the amount of getting blue screen has reduced. I havent got any Blue screen even without plugging battery yet and i hope i wont get it. I express my gratitude towards you Mr. Gerry, thanks for wasting your valuable time for us who spend hours searching solution for their PC problems in net

Here is the results of Microsoft Genuine Advantage Diagnostics Tool

Diagnostic Report (1.9.0027.0):

---

Windows Validation Data-->

Validation Code: 0

Cached Online Validation Code: N/A, hr = 0xc004f012

Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2

Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=

Windows Product ID: 00426-OEM-8992662-00006

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.1.7601.2.00010100.1.0.001

ID: {F96B0541-300B-4ACE-827B-51A8F50EF5B2}(3)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Ultimate

Architecture: 0x00000000

Build lab: 7601.win7sp1_gdr.130828-1532

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 109 N/A

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{F96B0541-300B-4ACE-827B-51A8F50EF5B2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3885460148-2227666532-1382332206</SID><SYSTEM><Manufacturer>Acer, inc.</Manufacturer><Model>Aspire 4720Z    </Model></SYSTEM><BIOS><Manufacturer>Acer   </Manufacturer><Version>v1.3808</Version><SMBIOSVersion major="2" minor="4"/><Date>20080218000000.000000+000</Date></BIOS><HWID>FFBA3307018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Nepal Standard Time(GMT+05:45)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->

Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition

Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 00426-00178-926-600006-02-1033-7600.0000-2642013

Installation ID: 022065825222772783649061006903793000067764837824375632

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

Partial Product Key: HYRR2

License Status: Licensed

Remaining Windows rearm count: 4

Trusted time: 11/9/2013 8:15:20 PM

Windows Activation Technologies-->

HrOffline: 0x00000000

HrOnline: 0x80072EE7

HealthStatus: 0x0000000000000000

Event Time Stamp: 9:24:2013 20:46

ActiveX: Registered, Version: 7.1.7600.16395

Admin Service: Registered, Version: 7.1.7600.16395

HealthStatus Bitmask Output:

HWID Data-->

HWID Hash Current: PAAAAAEABwABAAIAAAABAAAAAwABAAEAJJRKu/imQPLm5EaDoMP8kAgQfNQ2SSg+DLK+B6G9xOHg6SqF

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20001

OEMID and OEMTableID Consistent: yes

BIOS Information:

ACPI Table Name OEMID Value OEMTableID Value

APIC INTEL CRESTLNE

FACP INTEL CRESTLNE

HPET INTEL CRESTLNE

BOOT PTLTD $SBFTBL$

MCFG INTEL CRESTLNE

APIC INTEL CRESTLNE

SSDT SataRe SataPri

SSDT SataRe SataPri

SSDT SataRe SataPri

SSDT SataRe SataPri

SSDT SataRe SataPri

SLIC ACRSYS ACRPRDCT

With regards,

Sobin Panta

Biratnagar, Nepal

Answer 3

I recently serviced my laptop. Laptop doesnt get heated too much. The air vents is also good. I oftenly clean my laptop so there is no dust. I recently changed my battery and when i use my laptop without plugging charger i recieve blue screen excesively but with charger the number is far reduced and happens once in a blue moon and it never happens in safe mode.

Yeah sure i will post it by tomorrow & i want to know some info about the details of this problem i provided at the top. Is it a hardware or software problem ?

Thanks,

Sobin Panta

Answer 4

How warm / hot does your laptop get? Try checking for dust blocking air vents. You may find this Article helpful:

http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=&l=&s=&docid=279891

Can you please post further Event Viewer reports in 24 hours time?

Answer 5

Thanks Mr. Gary once again,

I did everything you described above and here is a link for CheckDisk Report file

http://sdrv.ms/HtyzcX

Application log file

http://sdrv.ms/HtznhW

System log file

http://sdrv.ms/Htzkmd