Why can't I view my badges and trophies in microsoft learn ?

Carl Tayo 36 Reputation points

I completed a learning path in Microsoft learn a few months ago. At first I was able to see my badges. I recently logged in and I can only see a few of these badges. 3 out of 12 to be specific. Kindly note, my profile rightfully states I have the 12 badges and 1 trophy. However, they are not displayed in the achievements section. Similarly I am unable to see the trophy I earned. I have checked the whole learn platform. Is there somewhere I can go to view all these badges and the trophy ?

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Accepted answer
  1. Dave Patrick 393.1K Reputation points MVP

    Microsoft Certification Program is supported on their own forums. I'd logon here with same credentials used for testing
    your Microsoft Certification dashboard

    and if not found you can request help with profile linking / merge in dedicated forums here. (Participate\Ask A Question)
    Certification Profile/Certification Dashboard
    Certification Profile/Incorrect/Missing Information
    Certification Profile/MCID Assistance
    Certification Profile/Account Linking

    --please don't forget to Accept as answer if the reply is helpful--

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6 additional answers

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  1. Vanajakshi Nagesh 11 Reputation points

    Same problem here I have earned many badges butnot seen on my dashboard

    2 people found this answer helpful.
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  2. Douglas Hendricks 6 Reputation points

    All of my trophies have disappeared. I did not log in for a few months, today I discover they are all gone. I had several.

    1 person found this answer helpful.
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