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Error code 0x80072efd

Anonymous
2018-05-01T00:55:31+00:00

I read about error code 0x80072efd is due to internet connection issue. Therefore, I took my laptop and went to another house where the internet speed is 100mps, unlike my house which is 1mps. The same error message still pops up and I can't proceed to update the software. Anyone having the same issue? Advice please? Is this error code due to internet connection??

Windows for home | Windows 10 | Windows update

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  1. DaveM121 886.7K Reputation points Independent Advisor
    2018-05-01T09:53:47+00:00

    Hi KB115, your version of Windows 10 is seriously out of date . . .

    A new version of Windows 10 was released today, you can update straight to that version directly to bring your system up to date . . .

    Click this link:

    https://www.microsoft.com/en-us/software-downlo...

    On that page, click 'Update Now'

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  2. Anonymous
    2018-05-01T09:47:46+00:00

    Hi, 

    thanks for your assistance. I did all the steps you mentioned. Now i have this issue stating that my PC is running version 14393 and the latest version is 16299. 

    How can i update this?

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