Cannot open web console HttpWebRequest_WebException_RemoteServer

Justin D 61 Reputation points
2021-03-03T17:26:51.55+00:00

This is a fresh install of Orchestrator 2019. I am running 3 servers total. 1 SQL server running SQL 2016, 1 server running the runbook service and the last server runs the remaining orchestrator services (web, mgmt and designer). I am using a domain service account to run the services. This account has sysadmin to the sql db and is local admin on all the orchestrator servers.
Finally got everything installed and the deployment manager shows the runbook and designer servers listed and all services are running without stopping.
When I open the web portal I am presented with 2 errors:
73839-image.png
73879-image.png

When I try to open the web service portal I am presented with a 403 error Forbidden error.
HTTP Error 403.14 - Forbidden
The Web server is configured to not list the contents of this directory.

I have been searching for a few days and I think the connection strings might be incorrect, but I am not sure. The connection string looks like it is trying to use a local sqlexpress db. I'm not sure if this is by design or not.
Any help is appreciated.

System Center Orchestrator
System Center Orchestrator
A family of System Center products that provide an automation platform for orchestrating and integrating both Microsoft and non-Microsoft IT tools.
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  1. Stefan Horz 3,471 Reputation points
    2021-03-04T09:28:27.23+00:00

    Hi @Justin D ,

    I can reproduce this.
    Turn off protected mode in IE. Add the FQDN (http://scowebserver.yourdomain.com) to "Local Intranet Sites" in IE. Restart IE und try to acccess http://scowebserver.yourdomain.com:82 again.

    Regards,
    Stefan

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  1. Justin D 61 Reputation points
    2021-03-03T22:49:01.54+00:00

    @Stefan Horz I tried to navigate using fqdn instead and the web service requested my login and displayed the xml code
    So on that note I tried navigating to the orchestration console using the fqdn and I got different errors:
    74012-image.png
    73858-image.png

    This is very weird since my account does have access to the runbooks folder. Is there another spot I should be adding permissions?

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  2. Justin D 61 Reputation points
    2021-03-04T16:37:32.18+00:00

    @Stefan Horz Thanks for that. Do you know how to avoid this so I don't have to add to trusted sites for all administrators?
    Do you have any suggestions for a end user portal?


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