Transfer Custom Domain to another Tenant (Azure App Service)

Mike 21 Reputation points

I would like to transfer a custom domain to another tenant, I cannot find any documentation on this. (there is for moving between subscriptions or resource groups)

In the external Advanced Management Portal there is an option: Transfer domain to another Azure account.
However I got a message: Action Needed

  • You selected 1 domain(s) that are not eligible to be transferred.
  • You selected 1 domain(s) with privacy attached. Those domains can't retain the existing contact information. The new owner will need to provide new contact information.
    But no info or link on how to fix this.

How do I make it eligible to transfer?


Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
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Accepted answer
  1. SnehaAgrawal-MSFT 12,631 Reputation points Microsoft Employee

    Apologize for the inconvenience with this issue! I have internally checked; the product team is aware this issue and at this time “Transfer in” is not officially supported. Recommend you keep the domain where it is and just use Azure DNS if needed.

    To add to this you can use the below API call to change the sub account the domain is set up to in your API account.


    Update details for the specified Domain:

    { "locked": true, "nameServers": [ null ], "renewAuto": true, "subaccountId": "string" }

    You can replace the subaccountId string with the new account number.


4 additional answers

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  1. Manu Philip 14,551 Reputation points MVP

    Hello @Mike ,
    What it says about contact information to be verified is, your new tenant should have the domain verified prior to migration. So, create the app service plan in target tenant and verify the dns first before start moving.
    Please refer more details here:

    Please mark as "Accept the answer" if the above steps helps you. Others with similar issues can also follow the solution as per your suggestion



  2. SnehaAgrawal-MSFT 12,631 Reputation points Microsoft Employee

    Thanks for asking question! If I have understood right, you want to move your domain to another Azure account. You can transfer a domain name from your Azure account into another Azure account with a domain account change.

    There are some below prerequisites to transfer it.

    • Your domain is not eligible for an account change if it's pending a contact update approval, within one day of expiration, expired or
      already undergoing an account change.
    • Also, you'll need to remove Protected Registration before beginning.

    Below steps might be helpful:

    1. Log in to Azure Portal > Go to your App Service Domain.
    2. Under Domain management click on Advance Management Portal.
    3. Check the box next to the domain(s) you want to move to another account.
    4. From the menu above your domain list, select Ownership, then Move to other Azure Account.
    5. Enter the new account owner's email address.
    6. Confirm the new account owner's email address.
    7. Choose Yes or No under Do you want to copy the current domain contact information to the new account? If you decide not to copy the contact information, you and the new domain owner will need to approve the changes.
    8. Click Transfer Domain.

    You'll receive a confirmation notice stating Your transfer is in progress.

    You may refer to this article for more details on this: Move my domain to another Azure account

  3. Veyselddd 1 Reputation point

    Hi, I have the same problem. How did you figure that out, man ?

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  4. Karim Alaa 1 Reputation point

    Any solution found?

    0 comments No comments