Microphone for teams on Linux not working

mjskier 46 Reputation points
2019-12-11T20:36:34.583+00:00

On an HP Zbook studio G5 running Mint 19.1
Plantronics C3320 headset plugged into a USB port (on the laptop, not on the G3 docking station)

The teams_1.2.00.32451_amd64.deb package installs fine, and the test call works as expected.
However when calling a coworker, all he hears is very bad static that gets louder when I speak.
Same problem when input is set to the builtin microphone.

In sound preference:
Device set to Plantronic Blackwire 3220 Series Digital Stereo Duplex (IEC958)
Input connector set to "Digital Input (S/PDIF)

In the Teams Settings->Devices, speaker and microphone are set to Plantronic Blackwire 3220 Series Digital Stereo Duplex (IEC958)

Skype for Business Linux
Skype for Business Linux
Skype for Business: A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.Linux: A family of open-source Unix-like operating systems.
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  1. mjskier 46 Reputation points
    2020-03-27T14:54:21.463+00:00

    In my case it wasn't a permission issue. Unplugging the headset and re-plugging it fixed the problem.

    0 comments No comments

  2. Anonymous
    2020-04-03T07:04:36.21+00:00

    Did you find a solution?

    HervSylvain-0658 's suggestion about groups did not work on Ubuntu. So far I worked around the problem by installing the snap version of Teams, which works apparently because it uses a Chromium backend through Electron.


  3. Steve Childs 1 Reputation point
    2020-04-08T14:37:37.92+00:00

    Same issue here on Ubuntu 18.03 on an Alienware 17 R4. Works fine with Zoom & the OS generally, but Teams does detect it (lists it as a device), but for some reason doesn't appear to be able to connect to it. (It just keeps saying the microphone doesn't appear to be working).

    0 comments No comments

  4. Joel Madero 1 Reputation point
    2020-04-08T17:50:49.933+00:00

    Anyone else finding Teams for Linux to be basically unusable right now? It feels like an Alpha release, definitely not a 1.0 release. I have to run it as super user for it to start at all. Doesn't detect my internal webcam or internal mic even with elevated privileges. First time I've ever installed Microsoft software in Linux and this is disappointing.


  5. Hervé Sylvain 16 Reputation points
    2020-04-09T08:33:44.957+00:00

    Exept screen sharing, it works well on fedora 31 if you have the cam plugged at boot and your user is in the good groups!