The FIP-FS Scan Process failed initialization. Error: 0x80010105 AND Faulting application name: scanningprocess.exe

Question

Hi,

Exchange 2016 on Server 2016.

The FIP-FS Service is crashing and mail isn't being sent or received.
mail only flows when the anti malware service is disabled within Exchange.

Errors which are show are:
1: The FIP-FS Scan Process failed initialization. Error: 0x80010105. Error Details: The server threw an exception.

2: Faulting application name: scanningprocess.exe, version: 15.1.2176.9, time stamp: 0x60276c79
Faulting module name: scanningprocess.exe, version: 15.1.2176.9, time stamp: 0x60276c79
Exception code: 0xc0000005
Fault offset: 0x000000000005c5fd
Faulting process id: 0x3cf4
Faulting application start time: 0x01d713bf77380dbc
Faulting application path: C:\Program Files\Microsoft\Exchange Server\V15\FIP-FS\Bin\scanningprocess.exe
Faulting module path: C:\Program Files\Microsoft\Exchange Server\V15\FIP-FS\Bin\scanningprocess.exe
Report Id: ea2fad9c-70c5-4e2a-9662-5906f6da0eb1
Faulting package full name:

3: The anti-malware agent encountered an error while scanning. MessageId: <ce6f9d3a-a94d-473e-a8d6-cd222d267627@journal.report.generator> Message sent: 5/03/2021 1:21:48 AM From: <> Size: 727629 Bytes Error: Microsoft.Filtering.ScanAbortedException: Exception of type 'Microsoft.Filtering.ScanAbortedException' was thrown.
at Microsoft.Filtering.InteropUtils.ThrowPostScanErrorAsFilteringException(WSM_ReturnCode code, String message)
at Microsoft.Filtering.FilteringService.EndScan(IAsyncResult ar)
at Microsoft.Exchange.Transport.Agent.Malware.MalwareAgent.OnScanCompleted(IAsyncResult ar)
Faulting package-relative application ID:

We tried to stop the service, update engine and signatures with the powershell command "& $env:ExchangeInstallPath\Scripts\Update-MalwareFilteringServer.ps1 -Identity <FQDN of server>" which also throws an error.

I saw post: https://social.msdn.microsoft.com/Forums/en-US/33020637-55a8-4c03-a239-e8aabff23b4d/the-fipfs-scan-process-failed-initialization?forum=exchangesvrsecuremessaging
But this didn't work.

Any help appreciated

Answer 1

Same problem here on Exchange 2016 . Just stopped working around 6:09PM (PST) last night (December 31, 2021).
In my situation mail flow is not being impacted inbound or outbound. We are in a hybrid setup.

I guess we just wait for the update.

Answer 2

Since this was an automatic update that broke this will this be an automatic update that fixes this?

Answer 3

Same Issue no clear reason except the above mails got stacked in the submission no errors at the users end at all the queue kept stacking up mails,
solved after Bypassing the malware filter and restarting both my mail servers as am using DAG

Answer 4

Same thing happened to us. Unbelievable

This is what I did

$ServerName = 'EXCH1'
Set-MalwareFilteringServer $ServerName -BypassFiltering $true
Invoke-Command -Computer $ServerName {Restart-Service MSExchangeTransport}

Answer 5

There are two methods to disable the malware scanning and fix the mail flow issues: See more: https://www.alitajran.com/exchange-mail-flow-breaks/