An internal error has occured

Resham Chhetri 1 Reputation point
2020-05-31T06:10:18.86+00:00

When user tries to do the RDP to the Windows server 2012R2 , they all recieve repetitve error saying “An internal error has occured” before they are finally allowed to connect. Could any please suggest some solution to avoid this error.

Universal Windows Platform (UWP)
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  1. T. Kujala 8,706 Reputation points
    2020-05-31T07:10:55.287+00:00

    I recommend you to do following process.

    Select the Experience tab and uncheck Persistent bitmap caching.

    8941-bitmap.jpg

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  2. Kumar, Abhishek 0 Reputation points
    2024-01-22T07:35:02.9366667+00:00

    I am trying to connect the to the RDP but I am unable to connect it . My VM is working is others computers but when I connect in my pc it always says "An internal error has occured" I have tried all possible why I could to overcome this issue , But still I get the same issue again and again

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