Service Manager Console - Change request calendar invite

Question

I'm trying to send an automatic outlook calendar invite to who the change request is assigned to for the scheduled time frame.

Is this possible?

Answer 1

Hi @nynx64 ,

With a runbook in System Center Orchestrator this should be possible.
In addition to the System Center Service Manager Integration Pack you need the Exchange Users Integration Pack.
https://learn.microsoft.com/en-us/system-center/orchestrator/integration-pack-for-service-manager?view=sc-orch-2019
https://learn.microsoft.com/en-us/system-center/orchestrator/create-item?view=sc-orch-2019

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Regards
Andreas Baumgarten