Hi anonymous user
Welcome to our forum.
Sounds like you might have some misunderstandings about the relationship between .ost data file size and the size of your mailbox.
As I know, it is normal that your OST file size is not equal to the size of your cached mailbox items. For Exchange email account, your OST file caches not only mailbox items such as mail, calendar, contacts, tasks, notes and journal folders but also caches things like below:
- Hidden items and other “overhead” as found in a pst-file.
- Public Folder Favorites.
- Shared folders of additional mailboxes linked to your Exchange account.
- Some outlook desktop client settings will also be cached to your OST file.
If you would like to reduce the size of your OST file, the first thing I think is that you could try is to modify your Exchange cache settings to cache less email messages to your local datafile, then find the location of your OST file, exit your Outlook client, rename your OST file and restart your Outlook client, your mailbox will be recached in a new smaller OST file.
Also, there are some other methods you could use to reduce the size of your OST file, please check this article:
What is stored in the ost-file and why is it larger or smaller than my mailbox?
(Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.)
Hope this can be helpful.
If an Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.