Boot Loop with Error Code THREAD STUCK IN DEVICE DRIVER

Question

Last night, I was playing a game on my laptop. I left the room for a few minutes and when I returned it was boot looping. I don't know what caused this, but I tried the system repair first and it didn't work. Upon using the system restore to return to an earlier point in time for my laptop, which was about a week ago, it said that it couldn't complete it due to something about windows32 system32 drivers wd wdboot.sys. I can boot into safe mode just fine, but I have no idea how to fix this.

Answer 1

So I recommend borrowing a computer to create a USB to repair Windows.

https://www.windowscentral.com/how-create-windo...

Then you will start with USB and you will follow the steps of this link to repair Windows without losing your files.

https://www.intowindows.com/repair-windows-10-i...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

Hi, Prime75

My name is Phillip and I am an Independent Advisor.

Try to enter Safe Mode to repair Windows..

Interrupt the normal boot process of your Windows 10 PC

If Windows 10 fails to boot normally three times over, the fourth time it enters by default in an Automatic Repair mode. Using this mode, you can boot into Safe Mode. To trigger the Automatic Repair mode, you must interrupt the normal boot process three consecutive times: use the reset or the power button on your Windows 10 PC to stop it during boot, before it finishes loading Windows 10. If you use the power button, you might have to keep it pressed for at least 4 seconds to force the power off

Then you proceed to repair the computer:

With a reset, all of your Installed applications are lost, but you get an option to save your files if you want. If a system image from the OEM exists-called a recovery partition, then it also gives you an option to restore it. It would make your PC load to default factory settings.

Navigate to Troubleshooting section, again.

Select Reset.

If you select keep my files, your files would be kept. You might also get the third option-restore to factory settings-which isn’t applicable on the PC.

After selecting the desired options, you are presented with a confirmation, something like this- This indicates what you have chosen.

Click on Reset and the resetting should begin.

Hope this helps. Keep us posted on the status for further assistance.

So I tried resetting it, but it left the computer unaffected. When it tried to load the computer, the same thing occurred. Any instructions on what to do next?

Answer 3

If I'm correct, you want me to reset my pc using the menu that appears from restarting multiple times? Or do I have to enter safe mode first?

Answer 4

.

Hi Prime75,

I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

Let us try repairing the existing OS.

On a working computer, create an Installation media of Windows 10 that allows you to repair existing Windows Installation.

Create a USB Flash Drive

https://www.tenforums.com/tutorials/2376-create...

Boot from the USB Flash drive-Make sure you have disabled Secure boot/Fast boot in BIOS Settings.

https://www.tenforums.com/tutorials/21756-boot-...

https://www.tenforums.com/tutorials/21284-enabl...

Then open Advanced Startup options after the computer boots from USB. Click Repair your computer at the first screen that says Install now.

https://www.tenforums.com/tutorials/2294-boot-a...

Select Startup repair, let it finish the job and see if the computer can boot afterward.

If that doesn't help, consider doing a clean install after rescuing your files.

Rescue Files when Windows won't start

https://answers.microsoft.com/en-us/windows/for...

How to do a clean install

https://answers.microsoft.com/en-us/insider/for...

https://answers.microsoft.com/en-us/windows/for...

Disclaimer: Tenforums is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).There is no need to buy paid products to fix your computers as they do more harm than good sometimes.

Answer 5

Hi, Prime75

My name is Phillip and I am an Independent Advisor.

Try to enter Safe Mode to repair Windows..

Interrupt the normal boot process of your Windows 10 PC

If Windows 10 fails to boot normally three times over, the fourth time it enters by default in an Automatic Repair mode. Using this mode, you can boot into Safe Mode. To trigger the Automatic Repair mode, you must interrupt the normal boot process three consecutive times: use the reset or the power button on your Windows 10 PC to stop it during boot, before it finishes loading Windows 10. If you use the power button, you might have to keep it pressed for at least 4 seconds to force the power off

Then you proceed to repair the computer:

With a reset, all of your Installed applications are lost, but you get an option to save your files if you want. If a system image from the OEM exists-called a recovery partition, then it also gives you an option to restore it. It would make your PC load to default factory settings.

Navigate to Troubleshooting section, again.

Select Reset.

If you select keep my files, your files would be kept. You might also get the third option-restore to factory settings-which isn’t applicable on the PC.

After selecting the desired options, you are presented with a confirmation, something like this- This indicates what you have chosen.

Click on Reset and the resetting should begin.

Hope this helps. Keep us posted on the status for further assistance.