Share via

Data Usage on setting crashed

Anonymous
2019-04-26T07:57:46+00:00

Everytime i open Data Usage in settings on Windows 10, the settings always closes itself. how do I solve this? I already tried system restore but the problem still remains

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

9 answers

Sort by: Most helpful
  1. Anonymous
    2019-04-28T13:43:14+00:00

    Run system scans:

    Method 1:

    System file checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

    Run system file checker (SFC) and see if it helps. Please follow these steps:

    a. Press Windows + X keys and click command prompt (admin). Or PowerShell (Admin).

    b. Type the following command in command prompt and press Enter.

    sfc /scannow

    If it does not help, use method 2.

    Method 2:

    Run DISM tool and check the issue. Please follow these steps:

    a. Press Windows + X keys and click command prompt (admin). Or PowerShell (Admin).

    b. Type the following command in command prompt and press Enter.

    DISM.exe /Online /Cleanup-image /Scanhealth

    after the scan is complete type the following and press Enter

    DISM.exe /Online /Cleanup-image /Restorehealth

    After running the DSM commands run SFC again.

    Restart using Start > Power > Restart.

    i also done this but the problem still remains

    nothing really changed

    Was this answer helpful?

    0 comments No comments
  2. Neil D 33,495 Reputation points Volunteer Moderator
    2019-04-28T11:47:19+00:00

    Did you run the system scans?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2019-04-28T10:55:19+00:00

    Hi TobibyPohan

    Greetings! I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    Try following and check after each step

    1. Reinstall Setting app

    Windows Key+X > Click Powershell (Admin) > Copy the below and paste into Powershell > Enter > Reboot your computer

    Get-AppXPackage -Name Windows.Immersivecontrolpanel | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    1. Re-register All apps (You will get many reds, ignore them)

    Type Powershell in Windows Start Search box > Right click on Powershell > Run As Administrator > Paste the following command in the PowerShell window and press Enter

    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Reboot your computer

    1. For Testing only - Create a New User Account and login with this new User Account to rule out corruption in user profile

    Windows key+R > Type lusrmgr.msc and Enter > In the lusrmgr window, right click Users and select New user > Fill the new user required information and click Create > One the new user account is created, sign-out from your account and sign-in to new user account.

    Source - https://answers.microsoft.com/thread/ec439819-7...

    Do let me know if you require any further help on this. Will be glad to help you.

    I tried point 1 and 2 and nothing happens

    i tried to create new account like point 3 but somehow i could not access it

    btw i'm using windows 10 student account

    so how do i fix this?

    Was this answer helpful?

    0 comments No comments
  4. Neil D 33,495 Reputation points Volunteer Moderator
    2019-04-26T07:59:18+00:00

    Run system scans:

    Method 1:

    System file checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

    Run system file checker (SFC) and see if it helps. Please follow these steps:

    a. Press Windows + X keys and click command prompt (admin). Or PowerShell (Admin).

    b. Type the following command in command prompt and press Enter.

    sfc /scannow

    If it does not help, use method 2.

    Method 2:

    Run DISM tool and check the issue. Please follow these steps:

    a. Press Windows + X keys and click command prompt (admin). Or PowerShell (Admin).

    b. Type the following command in command prompt and press Enter.

    DISM.exe /Online /Cleanup-image /Scanhealth

    after the scan is complete type the following and press Enter

    DISM.exe /Online /Cleanup-image /Restorehealth

    After running the DSM commands run SFC again.

    Restart using Start > Power > Restart.

    Was this answer helpful?

    0 comments No comments
  5. Vijay A. Verma 104.9K Reputation points Volunteer Moderator
    2019-04-26T07:58:52+00:00

    Hi TobibyPohan

    Greetings! I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    Try following and check after each step

    1. Reinstall Setting app

    Windows Key+X > Click Powershell (Admin) > Copy the below and paste into Powershell > Enter > Reboot your computer

    Get-AppXPackage -Name Windows.Immersivecontrolpanel | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    1. Re-register All apps (You will get many reds, ignore them)

    Type Powershell in Windows Start Search box > Right click on Powershell > Run As Administrator > Paste the following command in the PowerShell window and press Enter

    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Reboot your computer

    1. For Testing only - Create a New User Account and login with this new User Account to rule out corruption in user profile

    Windows key+R > Type lusrmgr.msc and Enter > In the lusrmgr window, right click Users and select New user > Fill the new user required information and click Create > One the new user account is created, sign-out from your account and sign-in to new user account.

    Source - https://answers.microsoft.com/thread/ec439819-7...

    Do let me know if you require any further help on this. Will be glad to help you.

    Was this answer helpful?

    0 comments No comments