Windows 10 | Feature Update 2004 | Shared experience settings | Azure AD Joined device

lightupdifire 266 Reputation points
2020-06-05T12:08:11.847+00:00

Hello,
I have Azure AD Joined + MDM managed device + Azure cloud MFA enabled for user.
Recently updated PC to the 2004 Feature Update,
After the update cannot fix accounts under "Shared experience settings", the authentication screen appears for less than a second and then disappears and loops many times.
Anyone experience the same issue?

Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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  1. lightupdifire 266 Reputation points
    2020-07-23T06:34:21.453+00:00

    @Jinseng-6509

    Yesterday got this issue after recent updates on the 1909 version.
    Found AAD logs on PC that something related to MFA token renewal + the IE frame not loading correctly. (If MFA disabled, the user MFA and Conditional Access MFA, then all works fine)

    I could fix this on 2x PC's only by fully re-building Windows Profile.
    So something happening that seems something new...

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  1. lightupdifire 266 Reputation points
    2021-10-26T08:35:55.13+00:00

    @Marc

    I have fixed myself last time, try to exclude the user from MFA, wait a few minutes, and test via an in-private session that it is really off, then click on "Fix now", it should stop pop-up, then reboot PC once, then enable MFA back. Then for the test can revoke the MFA session of the user, it should trigger again the "Fix now" from "Shared account experience", if the issue appears again, then try the un-join device, delete user profile from Advanced System Settings (so user folder gone c:\users{username}), and then join device back.

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