Constantly getting Microsoft Edge error: Stop Code: CRITICAL_PROCESS_DIED | Error Report on MSN site pages

Anonymous
2019-12-10T21:17:13+00:00

I am constantly getting Microsoft Edge error: Stop Code: CRITICAL_PROCESS_DIED | Error Report on MSN site pages.  See screenshot below.  When this happens it required that I End Task on Edge in order to close the page as it is unresponsive.  Because it is unresponsive I also cannto copy and past the URL of the page here.  Please see the second screenshot below for the URL.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2019-12-10T21:19:43+00:00

    Hi,

    This is malware - you need to get rid of this. Do not call the number or purchase anything from them.

    Here are the steps you need to complete:

    1. Go to Malwarebytes.com
    2. Download the free download
    3. Install and scan
    4. It will find some malware, please clean it and restart your computer

    This should fix the issue.

    Let me know how it works.

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  2. Anonymous
    2019-12-10T21:26:27+00:00

    That's not the issue.  I run Malwarebytes all the time and each time after receiving this error.  This is coming form MSN pages...

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  3. Anonymous
    2019-12-10T21:31:58+00:00

    Hi this is definitely a scam - please see below, this is a tech support scam. It's caused by some adware/malware on your computer. Since you ran Malwarebytes you may need to use a different system like Spybot Search and Destroy

    https://www.safer-networking.org/

    Please download this and do a scan. You can also try closing your Microsoft Edge and restarting it.

    DISCLAIMER: In this post are linked some non-Microsoft websites and there may be ads on the pages for products & services including products frequently classified as a PUP (Potentially Unwanted Product). Please thoroughly research any product / service advertised on the pages before you decide to use them. Your discretion is very much advised.

    Please let me know if this helped somehow.

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  4. Anonymous
    2019-12-10T21:44:27+00:00

    I didn't ask what it was!  I am aware that it is a scam. 

    The point I clearly made is that this is coming from MSN pages on Edge.  I don't get this in Chrome.

    Try reading the post before you respond.

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