Can't Access Specific URL

Question

I am not able to access https://patchdb.manageengine.com/ from Domain Controller (Windows Server 2019) but I am able to access https://patchdb.manageengine.com/ from the rest of network.

Answer 1

Even after disabling the firewall on Windows Server still not luck. I am out of ideas to diagnose this problem.

I can confirm no access here either. Looks like you can email them here support@ManageEngine .com for support / troubleshooting connectivity issues.

--please don't forget to Accept as answer if the reply is helpful--

Answer 2

@Candy Luo @Dave Patrick I spoke to Manage Engine about this issue, they are saying it's windows server firewall issue. Any Suggestions

Answer 3

It is not related with windows firewall. Turn off windows firewall still doesn't work. As Dave said, it seems ICMP echo is blocked by site management.

Answer 4

@Candy Luo I agree with you about ICMP echo is being blocked. Why I am able to visit the site from Windows 10 Machine on the same network, just not the Windows Server, what's difference. I trying to understand what's issue is?

Windows 10 Machine

Answer 5

@Candy Luo Even after disabling the firewall on Windows Server still not luck. I am out of ideas to diagnose this problem.