Can't Access Specific URL

Manjot Singh 236 Reputation points
2021-04-01T01:31:02.253+00:00

I am not able to access https://patchdb.manageengine.com/ from Domain Controller (Windows Server 2019) but I am able to access https://patchdb.manageengine.com/ from the rest of network.

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Windows for business | Windows Server | User experience | Other
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  1. Anonymous
    2021-04-02T13:21:55.357+00:00

    Even after disabling the firewall on Windows Server still not luck. I am out of ideas to diagnose this problem.

    I can confirm no access here either. Looks like you can email them here support@ManageEngine .com for support / troubleshooting connectivity issues.

    --please don't forget to Accept as answer if the reply is helpful--

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  1. Manjot Singh 236 Reputation points
    2021-04-02T03:13:13.203+00:00

    @Anonymous @Anonymous I spoke to Manage Engine about this issue, they are saying it's windows server firewall issue. Any Suggestions

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  2. Anonymous
    2021-04-02T03:47:52.187+00:00

    It is not related with windows firewall. Turn off windows firewall still doesn't work. As Dave said, it seems ICMP echo is blocked by site management.

    83869-image.png

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  3. Manjot Singh 236 Reputation points
    2021-04-02T04:27:06.177+00:00

    @Anonymous I agree with you about ICMP echo is being blocked. Why I am able to visit the site from Windows 10 Machine on the same network, just not the Windows Server, what's difference. I trying to understand what's issue is?

    Windows 10 Machine

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  4. Manjot Singh 236 Reputation points
    2021-04-02T05:44:49.237+00:00

    @Anonymous Even after disabling the firewall on Windows Server still not luck. I am out of ideas to diagnose this problem.


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