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MaloneAndrea-0493 avatar image
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MaloneAndrea-0493 asked JeffYang-MSFT commented

Outlook Calendar Delegate

I am a delegate for my manager's Outlook calendar. I am receiving his invites to my inbox, but he is not. He has a Mac - does that have anything to do with it and if not, what is the problem?

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Hi @MaloneAndrea-0493,
Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.

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JeffYang-MSFT answered JeffYang-MSFT converted comment to answer

Hi @MaloneAndrea-0493,

Welcome!

According to your description, sounds like you encountered an issue that manager cannot receive meeting invitations sent to him but delegates can , right? If yes, I would like to check how did you grant the Delegate permission before, via Outlook > File > Account settings > Delegate Access? Or from your server side?

If your manager granted the Delegate permission via Outlook > File > Account settings > Delegate Access, issues like this might indeed happen when selecting "My delegates only" option like below.
84694-10-29-30.jpg

From Outlook for Mac side, this option looks like below:
84659-10-44-21.jpg

If this is your case, please try to modify the settings above and select the "My delegates and me" option to see if your issue could be resolved.


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