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ShanayaS-2508 avatar image
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ShanayaS-2508 asked JeffYang-MSFT commented

How Can I Repair a .PST File?

I am getting an error ‘PST File is not an Outlook Data File’

office-outlook-itpro
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IvebeenhelpingPeoplewithMSOfficepr-7152 avatar image
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IvebeenhelpingPeoplewithMSOfficepr-7152 answered

If you’ve got the error & now Looking to repair .PST File. There are multiple ways to repair your PST file.
you can use Inbox Repair Tool (scanpst.exe). Please refer the link below;

https://support.microsoft.com/en-us/office/repair-outlook-data-files-pst-and-ost-25663bc3-11ec-4412-86c4-60458afc5253

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JeffYang-MSFT avatar image
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JeffYang-MSFT answered JeffYang-MSFT commented

Hi @ShanayaS-2508,

Welcome to our forum.

About how to repair Outlook .pst file, you can fully check the link @IvebeenhelpingPeoplewithMSOfficepr-7152 mentioned above.

By the way, in order to better help solve your issue, May I know what specific operations did you do before receiving this error? I tried some research about the error you provided above and found some common workarounds like below:

  1. Errors like that might happen if the “Read-only” attribute has been enabled in your file properties. So, please ensure that “Read-only” attribute is not selected and then try again to see if the issue could be resolved then.
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  2. Besides, to confirm if there is something wrong with this specific .PST File, it is also suggested for you to copy the .PST File to other devices to test and see if the issue could also be reproduced there.

For more information: The file PST is not an outlook data file (.pst). (Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.)

Hope this can be helpful.


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Hi @ShanayaS-2508,
Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.

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