I have the same problem, I don't know how to fix it
Message says "The Microsoft account doesn't exist. Enter a different account or get a new one."
I am trying to sign in to a new computer using my Microsoft account. I know the account is valid because it is the same one I am using in this forum. But, I get a message saying "The Microsoft account doesn't exist. Enter a different account or get a new one." What do I do?
By the way, I have no idea what I'm supposed to enter in the "Tags" field below. There is nothing that tells me what types of things I can enter. That is frustrating because the field is required.
26 answers
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Skeezzzixx A 5 Reputation points
2023-01-19T12:36:50.0033333+00:00 My answer is to jettison Microsoft for something that works. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. This thing does so much stuff that it can't do anything.
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Anonymous
2021-04-08T13:29:06.583+00:00 Any progress or updates?
--please don't forget to
Accept as answer
if the reply is helpful-- -
Eoin Oliver 1 Reputation point
2021-12-09T14:30:25.993+00:00 This is a source of great frustration for me now on two new computers. It leaves us feeling pretty insecure and it's a Microsoft product not working with another Microsoft product. This is BS
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Anthony Ramirez 1 Reputation point
2022-01-29T15:31:43.903+00:00 Trying all of these fixes and nothing. This might be the most annoying MS error of all time. I go into my settings and I'm staring straight at my "WORK" account but it is telling me that I can't log in with a work or school account on this device.