Share via

FSLogix user profile folder undeleted after OneDrive unlinked account

Antonio Azzarito 1 Reputation point
2021-04-08T06:24:35.093+00:00

Hello,

We have some problem after OneDrive unlink account action. The local user profile folder still remain without ACL after Windows logoff.

FSLogix version: 2.9.7654.46150
OS Version: Windows Server 2019 1809
FSLogix Profile separated Office Profile into dedicated VHDX

Note: if we use the same VHDX for User profile and Office profile no problems, the local user folder was deleted correctly.

Thanks in advance for any help.

Antonio

OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
1,158 questions
FSLogix
FSLogix
A set of solutions that enhance, enable, and simplify non-persistent Windows computing environments and may also be used to create more portable computing sessions when using physical devices.
468 questions
0 comments

11 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. LaMadonnina 1 Reputation point
    2021-04-22T08:55:10.99+00:00

    Hello,

    On our test environment with:

    FSLogix version: 2.9.7654.46150
    OS Version: Windows Server 2019 1809
    OneDrive: tested all version from Insiders ring, Production ring and Deferred ring (release 19.174.0902.0013 and later)

    We are currently experiencing the same issue.
    Has Microsoft acknowledged this issue?

    Thank you.

    0 comments
  2. Antonio Azzarito 1 Reputation point
    2021-04-23T06:54:39.397+00:00

    Hello,

    the way to open tickets in the fslogix environment has changed, a support contract must be indicated. We are checking how to proceed.

    best regards, Antonio

  3. Leila Kong 3,691 Reputation points
    2021-05-11T06:55:41.753+00:00

    Hello @Antonio Azzarito ,

    How are things going there on this issue?
    Please let me know if you would like further assistance.

    0 comments
  4. Antonio Azzarito 1 Reputation point
    2021-05-21T18:50:50.487+00:00

    Hi Leila,

    we opened a ticket some days ago, but no solution at the moment.

    I will update this thread we find a solution.

    Thanks a lot.

  5. Leila Kong 3,691 Reputation points
    2021-07-16T02:13:15.517+00:00

    Hello @Antonio Azzarito ,

    We haven’t heard from you in a couple of days. How are things going there on this issue?
    Did you try the latest version of FSLogix 2105 (2.9.7838.44263): https://learn.microsoft.com/en-us/fslogix/whats-new?

    0 comments