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Failed to merge RW diff disk - the chain of the virtuall disk is damaged

Schreibmaier Joachim 26 Reputation points
2021-04-12T11:57:54.417+00:00

Hi, has anybody experience when using cloud cache having the error that the merge operation of the diff disk failed? Attached is a screenshot.

Best Regards,

Joachim86952-cloudcache.png

FSLogix
FSLogix
A set of solutions that enhance, enable, and simplify non-persistent Windows computing environments and may also be used to create more portable computing sessions when using physical devices.
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  1. Leila Kong 3,691 Reputation points
    2021-05-03T07:27:15.857+00:00

    Hello @Schreibmaier Joachim ,

    I just received a confirmation from our Product Team that CCDLocations and ProfileType=3 will cause RW vhd(x) can’t be merged without an exclusive lock if RW machine is signed out first. Our Production Team is trying their best to fix this known issue.

    For now, we suggest you to use VHDLocations and ProfileType=3 first, as it is more stable.

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  2. Schreibmaier Joachim 26 Reputation points
    2021-05-10T04:47:03.713+00:00

    Hello Leila,

    thanks for the information. What about working offline? We can't work with FSLogix when using CloudCache - neither with the 2.9.7349.30108 nor with the new version. Any updates on a timeframe for the new version?

  3. Leila Kong 3,691 Reputation points
    2021-05-10T06:20:19.903+00:00

    Hello @Schreibmaier Joachim ,

    This is a known issue for CloudCache which is not stable at current moment, so we recommend you to use VHDLocations. Our product group is still carrying out investigation which may take some time. We'll keep you updated once received feedback from them.

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  4. Leila Kong 3,691 Reputation points
    2021-05-14T09:46:49.967+00:00

    Hello @Schreibmaier Joachim ,

    It will take a while for our product group to fix this known issue, and your patience is highly appreciated.

    Please "Accept as Answer" if it helped so it can help others in community looking for help on similar topics. Thanks!

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  5. Leila Kong 3,691 Reputation points
    2021-05-17T08:02:36.557+00:00

    Hello @Schreibmaier Joachim ,

    Our product group has solved this issue and the fix will be released in the next version of FSLogix due May/ June 2021.
    Please wait for the release of new FSLogix, thank you.

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