RDP logon smart card requires two pin codes with enablecredsspsupport:i:0

Question

Hello forums!
We are working with a IT partner that have troubles on solving our RDP issue as an cry out for help i've turned to the forums.

We are looking into incorporating thin clients with smart cards into our environment.

Thin clients will start an RDP connection to our setup with no credentials supplied.
Logon window on connection broker asks for smart card pin code.
User supplies pin code.
User is routed to best terminal server.
Termanial server is now asking for the same smart card pin code.
User supplies pin code.
Logged on.

When user disconnects the session they can re-logon to the rdp without supplying double smart card pin codes.
However, when the user logged off they will get double pin codes.

I have also tested this on a PC, added enablecredsspsupport:i:0 to the rdp file. Same issue.

Our environment is:
1 RDP gateway (not used when using this as clients will be on network, no change if we enable it)
1 Connection broker
3 terminal servers.

All of them running 2019.

Any idéas?

Thanks
Best regards
Mattias

Answer 1

Hello @Mattias ,

How are things going there on this issue?
Please let me know if you would like further assistance.