Message rejected as spam by Content Filtering

Ornaldo 41 Reputation points
2021-04-20T12:38:32.45+00:00

Hello community,

We do have Edge Servers in place before our Exchange Servers. We noticed recently from iPhone devices that mails are being rejected with the status: Diagnostic-Code: smtp; 550 5.7.1 Message rejected as spam by Content Filtering.

I have checked on our Edge Servers and the output of the command is:

C:\Windows\system32>Get-ContentFilterConfig | Format-List Enabled
Enabled : True

What it is strange is the fact that: When a user which is using apple IOS devices is sending a pdf from his/her device using Gmail mail toward our corporate mail the mail is being rejected with 550 5.7.1
• If the user is opening a new mail on Apple devices, and attaching the doc into the mail, the mail is received
• If the user is trying to share a pdf/doc from his/her apple device using GMAIL app and then removing the attachment again the mail is being rejected with 550 5.7.1
So, it seems like iphone+gmail are adding some extra layers. What has changed ? We do not want to disabled Content Filtering.

P.S: We have also noticed but a small nr of cases that the problem is even with Android Phones.

Thank You

Exchange Exchange Server Management
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  1. Ornaldo 41 Reputation points
    2021-05-06T08:54:32.087+00:00

    Hi, yes i'm using Set-ContentFilterConfig -BypassedSenderDomains xxx.com

    1 person found this answer helpful.

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