Microsoft app store stopped syncing with Intune

Hamid Sadeghpour Saleh 1 Reputation point MVP
2021-04-21T07:50:07.24+00:00

Hello everyone,

Microsoft app store just stopped synchronizing with Intune a week ago and despite we checked everything looks fine however, it seems it's not gonna sync. Is there any solutions?

Thanks in advance,
Hamid

Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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  1. Cici Wu-MSFT 1,176 Reputation points
    2021-04-21T08:33:56.353+00:00

    Do you mean the apps in Microsoft Store for Business? If you've already associated your Microsoft Store for Business account with your Intune admin credentials, you can manually sync your Microsoft Store for Business apps with Intune using the following steps.

    1. Select Tenant administration > Connectors and tokens > Microsoft Store for Business.
    2. Click Sync to get the apps you've purchased from the Microsoft Store into Intune.

    Reference: https://learn.microsoft.com/en-us/mem/intune/apps/windows-store-for-business#synchronize-apps
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  2. Cici Wu-MSFT 1,176 Reputation points
    2021-04-22T07:36:42.707+00:00

    @Hamid Sadeghpour Saleh We have met similar issue that occurs if the applications use the encrypted application package format (EAppxBundle). Applications that have encrypted application packages are currently not supported and do not synchronize to Intune. And to work around this issue, distribute these applications by using your private store instead. For more information, see Distribute apps using your private store.

    Reference: https://learn.microsoft.com/en-us/troubleshoot/mem/intune/apps-fail-sync-to-intune

    If this still doesn’t help, we may need to collect logs for deep analysis. To resolve this issue more effectively, it is better to contact Intune online support. Here is the link: https://learn.microsoft.com/en-us/troubleshoot/mem/intune/apps-fail-sync-to-intune

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