Cannot find script file "index.js"

Question

hey i every time i boot up my laptop i get a little error "Can not find script file C:\Program Files (x86)\Common Files\index.js"

however today i wanted to try to fix it, now im no expert on computers so i went to "Youtube" and i couldnt find anything there.

any ideas how to fix this issue? help would be great!

Answer 1

Hi, Caleb. Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you, and I am here to work with you on this issue.

Here's what you can try:

1. Right click the Start menu and select Task Manager
2. Click on the tab Startup
3. Check if there's anything related to index.js in there and disable it

If you need help, take a screenshot and send here. Here's how:

https://answers.microsoft.com/en-us/windows/for...

I hope this helps!

Kind regards,

Answer 2

 

this here is my issue i get this pop up every single time i boot up my laptop

Answer 3

Thanks for the print, Caleb.

Could you please open the Startup tab from the Task manager and send me another one?

Answer 4

yes here you go

Answer 5

Thanks, Caleb! Now please try to right click the forth item from the top to bottom and then select Disable. Then restart the computer and check whether the error is going to pop up again.