RDWeb Unable to open App

Steve Babcock 21 Reputation points
2021-04-28T18:52:53.843+00:00

New RDS deployment
Servers for :
RDS Host
RDS Gateway
RDS Broker
RDS Web
RDS Licensing

Good news - I can RDP via the gateway to the RDP desktop fine from both inside and outside the network. All SSLs are in place and working well

When I https into the RDWeb both internally and externally, I can see the 3 published apps
When I try to open the app, I get :

Access Local Resources - I click Allow
Connecting and Launching "Word"

Oops, we couldn't connect to "Word"
We couldn't connect to the remote PC

Not sure what's not configured here

Steve

Windows for business Windows Client for IT Pros User experience Remote desktop services and terminal services
0 comments No comments
{count} votes

11 answers

Sort by: Most helpful
  1. Anonymous
    2021-04-30T05:36:20.41+00:00

    Hi Steve,

    Is it possible to publish the built-in applications of windows system (such as Paint, Notepad, Calculator etc.) to see if they can work?
    If only Office can’t work, please refer to the following link:
    https://learn.microsoft.com/en-us/deployoffice/deploy-microsoft-365-apps-remote-desktop-services
    There are special requirements for deploying MS Office as a RemoteApp.

    If the answer is helpful, please click "Accept Answer" and upvote it.

    Best Regards

    0 comments No comments

  2. Steve Babcock 21 Reputation points
    2021-04-30T10:27:52.91+00:00

    So it seems that a reboot of the web server fixed the minimized issue

    Using new Edge, when I open and app it prompt to open the rdp - how can I get Edge / Chrome to open the rdp file automatically ?

    0 comments No comments

  3. Anonymous
    2021-04-30T12:53:08.273+00:00

    Hi Steve,

    You can use the AutoOpenAllowedForURLs policy to restrict the URLs for which these file types will be automatically opened on.

    Refer to: https://learn.microsoft.com/en-us/DeployEdge/microsoft-edge-policies#autoopenfiletypes

    Best Regards

    0 comments No comments

  4. Anonymous
    2021-05-05T12:50:44.337+00:00

    Hi, haven't received your message a few days, was your issue resolved?

    0 comments No comments

  5. Steve Babcock 21 Reputation points
    2021-05-05T12:53:37.03+00:00

    I ended up blowing up the install and starting from scratch

    Sorry - no real fix - just a rebuild


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.