Azure monitor and logic apps

Buchetti Kiran 6 Reputation points
2021-05-04T06:18:45.287+00:00

I have to integrate Azure logic apps with service now to create incidents in the service now.

During the process..iam receiving the duplicates alerts .
How to do deduplication.?

Azure Monitor
Azure Monitor
An Azure service that is used to collect, analyze, and act on telemetry data from Azure and on-premises environments.
2,786 questions
Azure Logic Apps
Azure Logic Apps
An Azure service that automates the access and use of data across clouds without writing code.
2,829 questions

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  1. MayankBargali-MSFT 68,391 Reputation points
    2021-05-12T04:42:11.017+00:00

    Assuming that you are talking about the duplicate records in the service now. If you don't want a duplicate record in service now then you can first get the record list using "List Record" and verify whether your enter data if it is already present and according to your business requirement you can discard it or update the existing record.
    You can refer to Service Now connector document to know more details of the available action.

    If your query was that the duplicate alert was fired by azure monitor then the suggestion would be first verify the condition on which the alert has to be fired and see if that was duplicate. If not then you can always reach out to the monitor team using azure-monitor tags for further assistance.

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