Getting error code 0x80070002 when installing latest cumulative update

Question

Hello community ,

Today i have clean installed windows 10 after a week of trying windows 11 in beta channel , after clean installing , i have checked for updates and there were many driver updates which updated successfully , but this : 2021-08 Cumulative Update for Windows 10 Version 21H1 for x64-based Systems (KB5005033) has problem installing , it presents me with the error code : 0x80070002 . Why is this error coming even though i did a clean install . Pls reply about this problem ASAP . you can also see the screenshot below .

Thanks and Regards ,

Manas

Inspiron 15 3552

Intel Celeron N3050 @ 1.6GHZ dual - core

4GB DDR3L RAM @ 1600MHz

500 GB HDD

intel HD graphics

Windows 10 Home single - language 21H1

version 19043.928

Answer 1

Hello Manas,

Thank you for updating me with that information. If the Repair Install via In-place upgrade did not work, you may need to consider doing a "Reset this PC" with "Keep my files" option selected. I recommend to download and install all the available updates after a Clean Installation or a Reset to avoid conflicts.

Please check the support article below for more details.

https://support.microsoft.com/en-us/windows/rec...

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Answer 2

Hello Manas,

Thank you for updating me with that information. I apologize that the above methods did not resolve the issue.

If the issue still persists, Please try performing a Repair Install of Windows 10 with an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be affected.

**Few things to check on the PC

1. Back up your personal data and files to an external hard drive, USB thumb drive.
2. Ensure you are signed in or have administrator rights to do a repair install
3. Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting
4. Disable or uninstall any 3rd party Anti-Virus program to prevent it from interfering with the upgrade

Download the media creation tool(Click Download tool now) and save it to your computer.

https://www.microsoft.com/en-us/software-downlo...

Open the tool and select Upgrade this PC now.

Make sure to select Keep personal files and apps.

It might take some time to install Windows 10. Your computer will restart a few times, Make sure you don’t turn off your PC

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Answer 3

Hello Manas,

Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you. Have you tried updating your device drivers to the latest version?

Please try the following methods below.

**Run the Windows Update Troubleshooter

Press Start then click Settings(Gear icon)

Select Update and Security > Troubleshoot

Select Additional troubleshooters

Under Get Up and Running, select Windows Update

Run the troubleshooter

**Make sure Windows Update and Background Intelligent Transfer services are available and running.

Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

Double-click Background Intelligent Transfer Service.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

Double-click Windows Update.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

**Please try to run SFC and DISM to check for any system errors and corrupted files.

https://support.microsoft.com/en-us/help/402652...

After that, Restart your PC

**Reset Windows Update Components

https://www.tenforums.com/tutorials/24742-reset...

**Here's a direct download link of KB5005033 from Microsoft Update Catalog. Download and install the update manually.

http://download.windowsupdate.com/d/msdownload/...

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 4

Thanks John ,

I will let you know after trying these fixes , if there's any problems .

Answer 5

Hello Manas,

You're welcome. I look forward to receiving your updates.

Kind regards,

John DeV

Independent Advisor