We configured Windows Hello for Business hybrid key trust; devices are joined on-premises. On my test laptop everything worked fine. But with the first test user, something strange appeared which I never saw before.
If the user logs in with username/password, the user gets the Windows Hello screen because it's added in Intune in the test group. First you must authenticate yourself with a second factor, after that you get the screen where you must set your Windows Hello Pin. But before you can set the pin, you see a spinning wheel. There is nothing you can do at that point as a user.
We found out that if we press “shift + f10” which opens a command prompt, you can use “alt + tab” and surprisingly the Windows Hello Pin screen was behind the spinning wheel and was never brought at front automatically.
Now if this was for one user only, that wouldn't be a problem, but we tested multiple users and they all have the same problem. We also deployed a brand-new laptop, fully updated, and experienced the same problem.
Did anyone see this before? Any idea how to solve this?
Thanks a lot in advance.