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Cannot open setting + further problems

Anonymous
2021-09-02T16:04:07+00:00

Hi,

I cannot open setting in my computer for some reason as it is shown in the picture.

Then, I pressed refresh but it displays an error message (error code 0xc000012f) for some reason.

How do I fix these problems? Please help me

Thank you very much

Windows for home | Windows 10 | Settings

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  1. John DeV 153.5K Reputation points Independent Advisor
    2021-09-03T06:14:14+00:00

    Hello dirtt23,

    Thank you for updating me with that information. If the issue still persists, Please try performing a Repair Install of Windows 10 with an In-place Upgrade. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be affected.

    **Few things to check on the PC

    1. Back up your personal data and files to an external hard drive, USB thumb drive.
    2. Ensure you are signed in or have administrator rights to do a repair install
    3. Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting
    4. Disable or uninstall any 3rd party Anti-Virus program to prevent it from interfering with the upgrade

    Download the media creation tool(Click Download tool now) and save it to your computer.

    https://www.microsoft.com/en-us/software-downlo...

    Open the tool and select Upgrade this PC now.

    Make sure to select Keep personal files and apps.

    It might take some time to install Windows 10. Your computer will restart a few times, Make sure you don’t turn off your PC

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

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  2. Anonymous
    2021-09-03T06:54:46+00:00

    Hi,

    I can now open settings thankfully.

    I will open windows powershell later on when I have time and download windows 10

    Thank you very much for fixing this problem for me

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  3. John DeV 153.5K Reputation points Independent Advisor
    2021-09-03T08:13:25+00:00

    Hello dirtt23,

    Great, I am happy that worked. If you do not have any concerns, feel free to mark only the response that helped you as most helpful and have a moment to rate my support I would appreciate it. This will help other people who are facing the same problem.

    You're most welcome. Stay safe and have a great day!

    Kind regards,

    John DeV

    Independent Advisor

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